E-commerce, Service Differentiation and Port Operations

Research output: Other contributionNet publication - Internet publicationCommunication


E-commerce had been growing impressively before COVID-19, with growth rates as much as 10 times higher than the growth of sales of physical stores.
Original languageEnglish
Publication date18 Nov 2020
Place of PublicationFarnham
Publication statusPublished - 18 Nov 2020

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