Dynamics in the Evolution of Digital Technology: The Case of Payment Technology

Niklas Arvidsson, Jonas Hedman, Björn Segendorf

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Abstract

Payment technology is quintessential to our economy. It is as old as trade and constantly evolves from the ancient physical evidence of claims to digital medium of exchange. New technologies and regulations have emerged making the evolutions dynamic. Drawing on a longitudinal case study of payment technologies in Sweden from 1624 to 2017, we identify the interwoven nature of institutions, regulations, infrastructures, users, and markets and their role in the evolution of payment technologies. We build on past research on technology evolution, extend the multilevel perspective, and develop a payments technology transformation model (PTTM) that encompasses demand-side technologies with network effects. We also find that niche innovation is limited to regulated digital technologies. Being a modular technology, payment technologies layers evolve through different patterns, with its three layers of access technology, payment instrument, and funds.
Original languageEnglish
Title of host publicationProceedings of the Eighty-fifth Annual Meeting of the Academy of Management
EditorsSonia Taneja
Number of pages1
Place of PublicationValhalla, NY
PublisherAcademy of Management
Publication dateJun 2025
DOIs
Publication statusPublished - Jun 2025
EventThe Academy of Management Annual Meeting 2025 - Bella Center, København, Denmark
Duration: 25 Jul 202529 Jul 2025
Conference number: 85
https://aom.org/events/annual-meeting/2025-copenhagen-denmark

Conference

ConferenceThe Academy of Management Annual Meeting 2025
Number85
LocationBella Center
Country/TerritoryDenmark
CityKøbenhavn
Period25/07/202529/07/2025
Internet address
SeriesAcademy of Management Annual Meeting Proceedings
ISSN0065-0668

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