Dropping a Bomb or Providing a Gentle Loving Touch?: Towards a Relation Artefact Theory of Pilot Implementation

Torkil Clemmensen

doi:10.1007/978-3-030-98388-8_39

Dropping a Bomb or Providing a Gentle Loving Touch? Towards a Relation Artefact Theory of Pilot Implementation

Torkil Clemmensen

Department of Digitalization

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

This position paper is about socio-technical interventions in pilot implementation contexts. It argues that human work interaction design provides massive push towards such interventions. It does so through theorizing the continuous relation-building between empirical work analysis and interaction design activities that creates new local solutions for the stakeholders involved. It raises the question of how hard of soft that this push should be. The discussion provides clarity as to what is implemented in the Relation Artefact theory of pilot implementation and gives examples that may help to judge how hard or soft the push should be.

Original language	English
Title of host publication	Sense, Feel, Design : INTERACT 2021 IFIP TC 13 Workshops. Bari, Italy, August 30 – September 3, 2021, Revised Selected Papers
Editors	Carmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Marta Larusdottir, Lucio Davide Spano, José Campos, Morten Hertzum, Tilo Mentler, José Abdelnour Nocera, Lara Piccolo, Stefan Sauer, Gerrit van der Veer
Number of pages	11
Place of Publication	Cham
Publisher	Springer
Publication date	2022
Pages	429-439
ISBN (Print)	9783030983871
ISBN (Electronic)	9783030983888
DOIs	https://doi.org/10.1007/978-3-030-98388-8_39
Publication status	Published - 2022
Event	The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021 - Villa Romanazzi Carducci, Bari, Italy Duration: 30 Aug 2021 → 3 Sept 2021 Conference number: 18 https://www.interact2021.org/

Conference

Conference	The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021
Number	18
Location	Villa Romanazzi Carducci
Country/Territory	Italy
City	Bari
Period	30/08/2021 → 03/09/2021
Internet address	https://www.interact2021.org/

Series	Lecture Notes in Computer Science
Volume	13198
ISSN	0302-9743

Keywords

Socio-technical user experiences
Organizational alignment
Digital work legacy
Interaction design interoperability
Human work interaction design

Access to Document

10.1007/978-3-030-98388-8_39Licence: Unspecified

Handle.net

Persistent link

Cite this

Clemmensen, T. (2022). Dropping a Bomb or Providing a Gentle Loving Touch? Towards a Relation Artefact Theory of Pilot Implementation. In C. Ardito, R. Lanzilotti, A. Malizia, M. Larusdottir, L. D. Spano, J. Campos, M. Hertzum, T. Mentler, J. A. Nocera, L. Piccolo, S. Sauer, & G. van der Veer (Eds.), Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops. Bari, Italy, August 30 – September 3, 2021, Revised Selected Papers (pp. 429-439). Springer. https://doi.org/10.1007/978-3-030-98388-8_39

Clemmensen, Torkil. / Dropping a Bomb or Providing a Gentle Loving Touch? Towards a Relation Artefact Theory of Pilot Implementation. Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops. Bari, Italy, August 30 – September 3, 2021, Revised Selected Papers. editor / Carmelo Ardito ; Rosa Lanzilotti ; Alessio Malizia ; Marta Larusdottir ; Lucio Davide Spano ; José Campos ; Morten Hertzum ; Tilo Mentler ; José Abdelnour Nocera ; Lara Piccolo ; Stefan Sauer ; Gerrit van der Veer. Cham : Springer, 2022. pp. 429-439 (Lecture Notes in Computer Science, Vol. 13198).

@inproceedings{28d411d6f6eb45b288770d1f0e232f88,

title = "Dropping a Bomb or Providing a Gentle Loving Touch?: Towards a Relation Artefact Theory of Pilot Implementation",

abstract = "This position paper is about socio-technical interventions in pilot implementation contexts. It argues that human work interaction design provides massive push towards such interventions. It does so through theorizing the continuous relation-building between empirical work analysis and interaction design activities that creates new local solutions for the stakeholders involved. It raises the question of how hard of soft that this push should be. The discussion provides clarity as to what is implemented in the Relation Artefact theory of pilot implementation and gives examples that may help to judge how hard or soft the push should be.",

keywords = "Socio-technical user experiences, Organizational alignment, Digital work legacy, Interaction design interoperability, Human work interaction design, Socio-technical user experiences, Organizational alignment, Digital work legacy, Interaction design interoperability, Human work interaction design",

author = "Torkil Clemmensen",

year = "2022",

doi = "10.1007/978-3-030-98388-8_39",

language = "English",

isbn = "9783030983871",

series = "Lecture Notes in Computer Science",

publisher = "Springer",

pages = "429--439",

editor = "Carmelo Ardito and Rosa Lanzilotti and Alessio Malizia and Marta Larusdottir and Spano, {Lucio Davide} and Jos{\'e} Campos and Morten Hertzum and Tilo Mentler and Nocera, {Jos{\'e} Abdelnour} and Lara Piccolo and Stefan Sauer and {van der Veer}, Gerrit",

booktitle = "Sense, Feel, Design",

address = "Germany",

note = "The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021, INTERACT2021 ; Conference date: 30-08-2021 Through 03-09-2021",

url = "https://www.interact2021.org/",

}

Clemmensen, T 2022, Dropping a Bomb or Providing a Gentle Loving Touch? Towards a Relation Artefact Theory of Pilot Implementation. in C Ardito, R Lanzilotti, A Malizia, M Larusdottir, LD Spano, J Campos, M Hertzum, T Mentler, JA Nocera, L Piccolo, S Sauer & G van der Veer (eds), Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops. Bari, Italy, August 30 – September 3, 2021, Revised Selected Papers. Springer, Cham, Lecture Notes in Computer Science, vol. 13198, pp. 429-439, The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021, Bari, Italy, 30/08/2021. https://doi.org/10.1007/978-3-030-98388-8_39

Dropping a Bomb or Providing a Gentle Loving Touch? Towards a Relation Artefact Theory of Pilot Implementation. / Clemmensen, Torkil.
Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops. Bari, Italy, August 30 – September 3, 2021, Revised Selected Papers. ed. / Carmelo Ardito; Rosa Lanzilotti; Alessio Malizia; Marta Larusdottir; Lucio Davide Spano; José Campos; Morten Hertzum; Tilo Mentler; José Abdelnour Nocera; Lara Piccolo; Stefan Sauer; Gerrit van der Veer. Cham: Springer, 2022. p. 429-439 (Lecture Notes in Computer Science, Vol. 13198).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

TY - GEN

T1 - Dropping a Bomb or Providing a Gentle Loving Touch?

T2 - The 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021

AU - Clemmensen, Torkil

N1 - Conference code: 18

PY - 2022

Y1 - 2022

N2 - This position paper is about socio-technical interventions in pilot implementation contexts. It argues that human work interaction design provides massive push towards such interventions. It does so through theorizing the continuous relation-building between empirical work analysis and interaction design activities that creates new local solutions for the stakeholders involved. It raises the question of how hard of soft that this push should be. The discussion provides clarity as to what is implemented in the Relation Artefact theory of pilot implementation and gives examples that may help to judge how hard or soft the push should be.

AB - This position paper is about socio-technical interventions in pilot implementation contexts. It argues that human work interaction design provides massive push towards such interventions. It does so through theorizing the continuous relation-building between empirical work analysis and interaction design activities that creates new local solutions for the stakeholders involved. It raises the question of how hard of soft that this push should be. The discussion provides clarity as to what is implemented in the Relation Artefact theory of pilot implementation and gives examples that may help to judge how hard or soft the push should be.

KW - Socio-technical user experiences

KW - Organizational alignment

KW - Digital work legacy

KW - Interaction design interoperability

KW - Human work interaction design

KW - Socio-technical user experiences

KW - Organizational alignment

KW - Digital work legacy

KW - Interaction design interoperability

KW - Human work interaction design

U2 - 10.1007/978-3-030-98388-8_39

DO - 10.1007/978-3-030-98388-8_39

M3 - Article in proceedings

SN - 9783030983871

T3 - Lecture Notes in Computer Science

SP - 429

EP - 439

BT - Sense, Feel, Design

A2 - Ardito, Carmelo

A2 - Lanzilotti, Rosa

A2 - Malizia, Alessio

A2 - Larusdottir, Marta

A2 - Spano, Lucio Davide

A2 - Campos, José

A2 - Hertzum, Morten

A2 - Mentler, Tilo

A2 - Nocera, José Abdelnour

A2 - Piccolo, Lara

A2 - Sauer, Stefan

A2 - van der Veer, Gerrit

PB - Springer

CY - Cham

Y2 - 30 August 2021 through 3 September 2021

ER -

Clemmensen T. Dropping a Bomb or Providing a Gentle Loving Touch? Towards a Relation Artefact Theory of Pilot Implementation. In Ardito C, Lanzilotti R, Malizia A, Larusdottir M, Spano LD, Campos J, Hertzum M, Mentler T, Nocera JA, Piccolo L, Sauer S, van der Veer G, editors, Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops. Bari, Italy, August 30 – September 3, 2021, Revised Selected Papers. Cham: Springer. 2022. p. 429-439. (Lecture Notes in Computer Science, Vol. 13198). doi: 10.1007/978-3-030-98388-8_39