Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research

Frederica Gonçalves; Torkil Clemmensen; Judith Molka-Danielsen; Pedro F. Campos

doi:10.1007/978-3-031-02904-2_1

Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research

Frederica Gonçalves^*, Torkil Clemmensen, Judith Molka-Danielsen, Pedro F. Campos

^*Corresponding author for this work

Department of Digitalization

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

Over the last decade, empirical relationships between work domain analysis and HCI design have been identified by much research in the field of Human Work Interaction Design (HWID) across five continents. In this paper, we review 142 papers about HWID from workshops, conferences, journals and Springer books from 2005 up to and including 2015. Using bibliometric techniques, text-mining and co-word analysis, we discover patterns and articulate information that drifts towards a new HCI field, formed around research on the relationships between work analysis and interaction design. Our findings reveal two major opportunities for design research in the work domain: a) human-centered design approaches for specific work domains (workplaces, smart workplaces); b) visions of new roles for workplaces that enhance both work practice and interaction design. Drifting towards new HCI fields opens up new possibilities.

Original language	English
Title of host publication	Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021
Editors	Ganesh Bhutkar, Barbara R. Barricelli, Qin Xiangang, Torkil Clemmensen, Frederica Gonçalves, José Abdelnour-Nocera, Arminda Lopes, Fei Lyu, Ronggang Zhou, Wenjun Hou
Number of pages	31
Place of Publication	Cham
Publisher	Springer
Publication date	2022
Pages	3-33
ISBN (Print)	9783031029035, 9783031031021
ISBN (Electronic)	9783031029042
DOIs	https://doi.org/10.1007/978-3-031-02904-2_1
Publication status	Published - 2022
Event	The 6th Human-work Interaction Design: Artificial Intelligence and Designing for Positive Work Experiences in Low Desire Society - Beijing, Chile Duration: 15 May 2021 → 16 May 2021 Conference number: 6

Conference

Conference	The 6th Human-work Interaction Design
Number	6
Country/Territory	Chile
City	Beijing
Period	15/05/2021 → 16/05/2021

Series	IFIP Advances in Information and Communication Technology
Volume	609
ISSN	1868-4238

Keywords

Human work interaction design
HCI field
User experience
Literature review
Co-work analysis
Text-mining
Bibliometric study

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Cite this

Gonçalves, F., Clemmensen, T., Molka-Danielsen, J., & Campos, P. F. (2022). Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research. In G. Bhutkar, B. R. Barricelli, Q. Xiangang, T. Clemmensen, F. Gonçalves, J. Abdelnour-Nocera, A. Lopes, F. Lyu, R. Zhou, & W. Hou (Eds.), Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021 (pp. 3-33). Springer. https://doi.org/10.1007/978-3-031-02904-2_1

Gonçalves, Frederica ; Clemmensen, Torkil ; Molka-Danielsen, Judith et al. / Drifting Towards a New HCI Field : A Review of 10 Years of HWID Research. Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021. editor / Ganesh Bhutkar ; Barbara R. Barricelli ; Qin Xiangang ; Torkil Clemmensen ; Frederica Gonçalves ; José Abdelnour-Nocera ; Arminda Lopes ; Fei Lyu ; Ronggang Zhou ; Wenjun Hou. Cham : Springer, 2022. pp. 3-33 (IFIP Advances in Information and Communication Technology, Vol. 609).

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title = "Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research",

abstract = "Over the last decade, empirical relationships between work domain analysis and HCI design have been identified by much research in the field of Human Work Interaction Design (HWID) across five continents. In this paper, we review 142 papers about HWID from workshops, conferences, journals and Springer books from 2005 up to and including 2015. Using bibliometric techniques, text-mining and co-word analysis, we discover patterns and articulate information that drifts towards a new HCI field, formed around research on the relationships between work analysis and interaction design. Our findings reveal two major opportunities for design research in the work domain: a) human-centered design approaches for specific work domains (workplaces, smart workplaces); b) visions of new roles for workplaces that enhance both work practice and interaction design. Drifting towards new HCI fields opens up new possibilities.",

keywords = "Human work interaction design, HCI field, User experience, Literature review, Co-word analysis, Text-mining, Bibliometric study, Human work interaction design, HCI field, User experience, Literature review, Co-work analysis, Text-mining, Bibliometric study",

author = "Frederica Gon{\c c}alves and Torkil Clemmensen and Judith Molka-Danielsen and Campos, {Pedro F.}",

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editor = "Ganesh Bhutkar and Barricelli, {Barbara R.} and Qin Xiangang and Torkil Clemmensen and Frederica Gon{\c c}alves and Jos{\'e} Abdelnour-Nocera and Arminda Lopes and Fei Lyu and Ronggang Zhou and Wenjun Hou",

booktitle = "Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021",

address = "Germany",

note = "The 6th Human-work Interaction Design : Artificial Intelligence and Designing for Positive Work Experiences in Low Desire Society, HWID 2021 ; Conference date: 15-05-2021 Through 16-05-2021",

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Gonçalves, F, Clemmensen, T, Molka-Danielsen, J & Campos, PF 2022, Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research. in G Bhutkar, BR Barricelli, Q Xiangang, T Clemmensen, F Gonçalves, J Abdelnour-Nocera, A Lopes, F Lyu, R Zhou & W Hou (eds), Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021. Springer, Cham, IFIP Advances in Information and Communication Technology, vol. 609, pp. 3-33, The 6th Human-work Interaction Design, Beijing, Chile, 15/05/2021. https://doi.org/10.1007/978-3-031-02904-2_1

Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research. / Gonçalves, Frederica; Clemmensen, Torkil; Molka-Danielsen, Judith et al.
Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021. ed. / Ganesh Bhutkar; Barbara R. Barricelli; Qin Xiangang; Torkil Clemmensen; Frederica Gonçalves; José Abdelnour-Nocera; Arminda Lopes; Fei Lyu; Ronggang Zhou; Wenjun Hou. Cham: Springer, 2022. p. 3-33 (IFIP Advances in Information and Communication Technology, Vol. 609).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AB - Over the last decade, empirical relationships between work domain analysis and HCI design have been identified by much research in the field of Human Work Interaction Design (HWID) across five continents. In this paper, we review 142 papers about HWID from workshops, conferences, journals and Springer books from 2005 up to and including 2015. Using bibliometric techniques, text-mining and co-word analysis, we discover patterns and articulate information that drifts towards a new HCI field, formed around research on the relationships between work analysis and interaction design. Our findings reveal two major opportunities for design research in the work domain: a) human-centered design approaches for specific work domains (workplaces, smart workplaces); b) visions of new roles for workplaces that enhance both work practice and interaction design. Drifting towards new HCI fields opens up new possibilities.

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KW - Co-work analysis

KW - Text-mining

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Gonçalves F, Clemmensen T, Molka-Danielsen J, Campos PF. Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research. In Bhutkar G, Barricelli BR, Xiangang Q, Clemmensen T, Gonçalves F, Abdelnour-Nocera J, Lopes A, Lyu F, Zhou R, Hou W, editors, Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021. Cham: Springer. 2022. p. 3-33. (IFIP Advances in Information and Communication Technology, Vol. 609). doi: 10.1007/978-3-031-02904-2_1