Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research

Frederica Gonçalves*, Torkil Clemmensen, Judith Molka-Danielsen, Pedro F. Campos

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


Over the last decade, empirical relationships between work domain analysis and HCI design have been identified by much research in the field of Human Work Interaction Design (HWID) across five continents. In this paper, we review 142 papers about HWID from workshops, conferences, journals and Springer books from 2005 up to and including 2015. Using bibliometric techniques, text-mining and co-word analysis, we discover patterns and articulate information that drifts towards a new HCI field, formed around research on the relationships between work analysis and interaction design. Our findings reveal two major opportunities for design research in the work domain: a) human-centered design approaches for specific work domains (workplaces, smart workplaces); b) visions of new roles for workplaces that enhance both work practice and interaction design. Drifting towards new HCI fields opens up new possibilities.
Original languageEnglish
Title of host publicationHuman Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021
EditorsGanesh Bhutkar, Barbara R. Barricelli, Qin Xiangang, Torkil Clemmensen, Frederica Gonçalves, José Abdelnour-Nocera, Arminda Lopes, Fei Lyu, Ronggang Zhou, Wenjun Hou
Number of pages31
Place of PublicationCham
Publication date2022
ISBN (Print)9783031029035, 9783031031021
ISBN (Electronic) 9783031029042
Publication statusPublished - 2022
EventThe 6th Human-work Interaction Design: Artificial Intelligence and Designing for Positive Work Experiences in Low Desire Society - Beijing, Chile
Duration: 15 May 202116 May 2021
Conference number: 6


ConferenceThe 6th Human-work Interaction Design
SeriesIFIP Advances in Information and Communication Technology


  • Human work interaction design
  • HCI field
  • User experience
  • Literature review
  • Co-work analysis
  • Text-mining
  • Bibliometric study

Cite this