Does Participation Predict Support for Place Brands? An Analysis of the Relationship between Stakeholder Involvement and Brand Citizenship Behavior

Laura Ripoll González*, Erik-Hans Klijn, Jasper Eshuis, Erik Braun

*Corresponding author for this work

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Abstract

This article studies in how far participation of stakeholders enhances their active support for place brands, conceptualized in this study as Brand Citizenship Behavior (BCB). Combining insights from governance and branding theory this article uses survey data (N = 162) among stakeholders involved in branding processes of two Dutch regions. The analysis shows that more intense participation in the development of the brand is related to more BCB. Beyond participation, perceived value of the brand for stakeholders and degree of place identity (identification with place) also positively relate to brand citizenship behavior. The findings not only confirm the importance of participation in achieving support for public brands, but also provide insight into the role of affective factors (identification) and interest-based factors (value of the brand for the stakeholder) on BCB.
Original languageEnglish
JournalPublic Administration Review
Number of pages15
ISSN0033-3352
DOIs
Publication statusPublished - 13 Nov 2023

Bibliographical note

Epub ahead of print. Published online: 13 November 2023.

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