Knowledge management has inspired a shift from a transaction to a distributed knowledge management (DKM) perspective on inter-organizational information processing. The DKM concept structures the knowledge creation, knowledge sharing, and knowledge exploitation in organizations according to a product state model (PSM) required for management of technological diversity. Each player in the network acquires specific knowledge from other players for decision support. This article shows the relevance of the DKM model in a case study of a distributed decision support system (DDSS) in health care administration in the US.
- Distributed knowledge management
- Product state model
- Decision support systems
- Health care