Abstract
While the use of data in business-to-business marketing is not a new phenomenon, the digitization and digitalization of business-to-business firms' business models have recently attracted a great deal of attention. With the aim of creating an overview and consolidating this stream of research, the present paper offers a brief historical overview of research on digitization and digitalization in business-to-business markets – concluding that this discussion has a long tradition and, thus, is not a new phenomenon. We develop a definition of digitization capability as a basis for discussing how a firm's digitization capability interacts with its business model to allow for data-enabled growth, i.e. its digitalization, and we highlight promising avenues for future research.
Original language | English |
---|---|
Journal | Industrial Marketing Management |
Volume | 86 |
Issue number | 4 |
Pages (from-to) | 180–190 |
Number of pages | 11 |
ISSN | 0019-8501 |
DOIs | |
Publication status | Published - Apr 2020 |
Bibliographical note
Published online: December 3, 2019Keywords
- Business model
- Business-to-business marketing
- Digitalization
- Digitization