Digital Sclerosis? Wind of Change for Government and the Employees

Kim Normann Andersen*, Jungwoo Lee*, Helle Zinner Henriksen*

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

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Contrasting the political ambitions on the next generation of government, the uptake of technology can lead to digital sclerosis characterized by stiffening of the governmental processes, failure to respond to changes in demand, and lowering innovation feedback from workers. In this conceptual article, we outline three early warnings of digital sclerosis: decreased bargaining and discretion power of governmental workers, enhanced agility and ability at shifting and extended proximities, and panopticonization. To respond proactively and take preventive care initiatives, policy makers and systems developers need to be sensitized about the digital sclerosis, prepare the technology, and design intelligent augmentations in a flexible and agile approach.
Original languageEnglish
Article number9
JournalDigital Government: Research and Practice
Issue number1
Number of pages14
Publication statusPublished - Feb 2020


  • e-Government
  • Public sector
  • Digitalization
  • Digital sclerosis
  • Workplace
  • Work
  • Future work
  • Changing nature of work

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