Digital Natives and Institutional Pluralism: Managing a Multi-Generational Workforce

Vivian Yawen Zhou; Barney Tan; Xiao Xiao; Chunmian  Ge

Digital Natives and Institutional Pluralism: Managing a Multi-Generational Workforce

Vivian Yawen Zhou, Barney Tan, Xiao Xiao, Chunmian Ge

Department of Digitalization

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

The workforce of the future will be mainly composed of Digital Natives (DNs), but little is presently known about how DN employees should be managed. More specifically, in the existing literature, there is a dearth of knowledge on the tensions that can arise between DNs and traditionalists in multi-generational workforce, as well as a lack of actionable prescriptions for managing them, particularly from an institutional perspective. To address these gaps, we conducted a case study of Airparking, one of the most commercially successful carpark sharing platforms in China. Based on the preliminary data from this ongoing study, we constructed a model that identifies three types of tensions that can arise between DNs and traditionalists in the areas of system development, business trajectory, and work orientation. The corresponding ways of resolving these tensions, based on the mechanism of loose coupling, are also presented and discussed in this paper

Original language	English
Title of host publication	Proceedings of the 39th International Conference on Information Systems (ICIS)
Number of pages	9
Place of Publication	Atlanta, GA
Publisher	Association for Information Systems. AIS Electronic Library (AISeL)
Publication date	2018
ISBN (Electronic)	9780996683173
Publication status	Published - 2018
Event	39th International Conference on Information Systems, ICIS 2018: Bridging the Internet of People, Data, and Things - San Francisco, United States Duration: 13 Dec 2018 → 16 Dec 2018 Conference number: 39 https://icis2018.aisconferences.org/

Conference

Conference	39th International Conference on Information Systems, ICIS 2018
Number	39
Country	United States
City	San Francisco
Period	13/12/2018 → 16/12/2018
Internet address	https://icis2018.aisconferences.org/

Series	Proceedings of the International Conference on Information Systems
ISSN	0000-0033

Keywords

Digital natives
Generational tensions
Institutional pluralism
Institutional logics
Loose coupling
Future of work
Digital workforce
Case study

Access to Document

https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1200&context=icis2018Licence: Unspecified

Cite this

Zhou, V. Y., Tan, B., Xiao, X., & Ge, C. (2018). Digital Natives and Institutional Pluralism: Managing a Multi-Generational Workforce. In Proceedings of the 39th International Conference on Information Systems (ICIS) Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the International Conference on Information Systems https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1200&context=icis2018

Zhou, Vivian Yawen ; Tan, Barney ; Xiao, Xiao ; Ge, Chunmian . / Digital Natives and Institutional Pluralism : Managing a Multi-Generational Workforce. Proceedings of the 39th International Conference on Information Systems (ICIS). Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2018. (Proceedings of the International Conference on Information Systems).

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title = "Digital Natives and Institutional Pluralism: Managing a Multi-Generational Workforce",

abstract = "The workforce of the future will be mainly composed of Digital Natives (DNs), but little is presently known about how DN employees should be managed. More specifically, in the existing literature, there is a dearth of knowledge on the tensions that can arise between DNs and traditionalists in multi-generational workforce, as well as a lack of actionable prescriptions for managing them, particularly from an institutional perspective. To address these gaps, we conducted a case study of Airparking, one of the most commercially successful carpark sharing platforms in China. Based on the preliminary data from this ongoing study, we constructed a model that identifies three types of tensions that can arise between DNs and traditionalists in the areas of system development, business trajectory, and work orientation. The corresponding ways of resolving these tensions, based on the mechanism of loose coupling, are also presented and discussed in this paper",

keywords = "Digital natives, Generational tensions, Institutional pluralism, Institutional logics, Loose coupling, Future of work, Digital workforce, Case study, Digital natives, Generational tensions, Institutional pluralism, Institutional logics, Loose coupling, Future of work, Digital workforce, Case study",

author = "Zhou, {Vivian Yawen} and Barney Tan and Xiao Xiao and Chunmian Ge",

year = "2018",

language = "English",

series = "Proceedings of the International Conference on Information Systems",

booktitle = "Proceedings of the 39th International Conference on Information Systems (ICIS)",

publisher = "Association for Information Systems. AIS Electronic Library (AISeL)",

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Zhou, VY, Tan, B, Xiao, X & Ge, C 2018, Digital Natives and Institutional Pluralism: Managing a Multi-Generational Workforce. in Proceedings of the 39th International Conference on Information Systems (ICIS). Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the International Conference on Information Systems, 39th International Conference on Information Systems, ICIS 2018, San Francisco, United States, 13/12/2018. <https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1200&context=icis2018>

Digital Natives and Institutional Pluralism : Managing a Multi-Generational Workforce. / Zhou, Vivian Yawen; Tan, Barney; Xiao, Xiao; Ge, Chunmian .

Proceedings of the 39th International Conference on Information Systems (ICIS). Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2018. (Proceedings of the International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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