Development Dynamics of Digital Infrastructure and Organization: The Case of Global Payments Innovation

Juan Giraldo-Mora, Michel Avital, Jonas Hedman

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

This paper examines how the development of digital infrastructure shapes organizations. Drawing on four case studies across the global payment infrastructure, we explain the development of digital infrastructure and organization as taking place through three causal development mechanisms—namely, architectural, institutional, and functional. Each mechanism reveals a distinct development path of digital infrastructure based on the shaping of structure, the shaping of behavior, and the shaping of services. Furthermore, we outline how each development path is mediated by the other two mechanisms and propose six consequent propositions. The contribution of the study lies
in presenting a conceivable explanation for the nested evolutionary paths in the
development of digital infrastructure and organization.
Original languageEnglish
Title of host publicationProceedings of the 40th International Conference on Information Systems (ICIS)
EditorsHelmut Krcmar, Jane Fedorowicz, Wai Fong Boh, Jan Marco Leimeister, Sunil Wattal
Number of pages17
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2019
Article number1456
ISBN (Electronic)9780996683197
Publication statusPublished - 2019
Event40th International Conference on Information Systems, ICIS 2019: Information Systems - The Heart of Innovation Ecosystems - International Congress Center Munich (ICM), Munich, Germany
Duration: 15 Dec 201918 Dec 2019
Conference number: 40
https://icis2019.aisconferences.org/

Conference

Conference40th International Conference on Information Systems, ICIS 2019
Number40
LocationInternational Congress Center Munich (ICM)
CountryGermany
CityMunich
Period15/12/201918/12/2019
Internet address
SeriesProceedings of the International Conference on Information Systems
ISSN0000-0033

Keywords

  • Digital infrastructure
  • Organization
  • Causal development mechanisms
  • Global payments
  • Case study

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