Decent Digital Work: Technology Affordances and Constraints

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


Much contemporary work, from knowledge to ‘gig’ work, is now digital. While digital work can be flexible and fun, it is not always ‘decent’ according to the United Nations development goal. The increased use of digital technology has the potential to both facilitate and threaten decent work; however, to date no systematic assessment exists of its impact for different types of digital workers. In this research-in-progress paper, we propose a theoretical framework differentiating four types of digital workers: Gig Worker, Digital Nomad, Nine to Fiver, and Travelling Elite. We illustrate the work-life of each with a vignette and discuss how technology can enable and constrain decent work. We propose a research design based on the diary method to outline how the role of ICTs in decent work can be studied empirically, laying the foundation for better work design in the future.
Original languageEnglish
Title of host publicationProceedings of the 39th International Conference on Information Systems (ICIS)
Number of pages9
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2018
ISBN (Electronic)9780996683173
Publication statusPublished - 2018
Event39th International Conference on Information Systems, ICIS 2018: Bridging the Internet of People, Data, and Things - San Francisco, United States
Duration: 13 Dec 201816 Dec 2018
Conference number: 39


Conference39th International Conference on Information Systems, ICIS 2018
Country/TerritoryUnited States
CitySan Francisco
Internet address
SeriesProceedings of the International Conference on Information Systems


  • Technology affordances
  • Decent digital work
  • Mobility
  • Precarity
  • Typology

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