Decent Digital Work: Technology Affordances and Constraints

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

Much contemporary work, from knowledge to ‘gig’ work, is now digital. While digital work can be flexible and fun, it is not always ‘decent’ according to the United Nations development goal. The increased use of digital technology has the potential to both facilitate and threaten decent work; however, to date no systematic assessment exists of its impact for different types of digital workers. In this research-in-progress paper, we propose a theoretical framework differentiating four types of digital workers: Gig Worker, Digital Nomad, Nine to Fiver, and Travelling Elite. We illustrate the work-life of each with a vignette and discuss how technology can enable and constrain decent work. We propose a research design based on the diary method to outline how the role of ICTs in decent work can be studied empirically, laying the foundation for better work design in the future.
Much contemporary work, from knowledge to ‘gig’ work, is now digital. While digital work can be flexible and fun, it is not always ‘decent’ according to the United Nations development goal. The increased use of digital technology has the potential to both facilitate and threaten decent work; however, to date no systematic assessment exists of its impact for different types of digital workers. In this research-in-progress paper, we propose a theoretical framework differentiating four types of digital workers: Gig Worker, Digital Nomad, Nine to Fiver, and Travelling Elite. We illustrate the work-life of each with a vignette and discuss how technology can enable and constrain decent work. We propose a research design based on the diary method to outline how the role of ICTs in decent work can be studied empirically, laying the foundation for better work design in the future.
LanguageEnglish
Title of host publicationProceedings of the 39th International Conference on Information Systems (ICIS)
Number of pages9
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Date2018
StatePublished - 2018
EventThe 39th International Conference on Information Systems. ICIS 2018: Bridging the Internet of People, Data, and Things - San Francisco, United States
Duration: 13 Dec 201816 Dec 2018
Conference number: 39
https://icis2018.aisconferences.org/

Conference

ConferenceThe 39th International Conference on Information Systems. ICIS 2018
Number39
CountryUnited States
CitySan Francisco
Period13/12/201816/12/2018
Internet address
SeriesProceedings of the International Conference on Information Systems
ISSN0000-0033

Keywords

  • Technology affordances
  • Decent digital work
  • Mobility
  • Precarity
  • Typology

Cite this

Ens, N., Stein, M-K., & Jensen, T. B. (2018). Decent Digital Work: Technology Affordances and Constraints. In Proceedings of the 39th International Conference on Information Systems (ICIS) Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the International Conference on Information Systems
Ens, Nicola ; Stein, Mari-Klara ; Jensen, Tina Blegind. / Decent Digital Work : Technology Affordances and Constraints. Proceedings of the 39th International Conference on Information Systems (ICIS). Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2018. (Proceedings of the International Conference on Information Systems).
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Ens, N, Stein, M-K & Jensen, TB 2018, Decent Digital Work: Technology Affordances and Constraints. in Proceedings of the 39th International Conference on Information Systems (ICIS). Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the International Conference on Information Systems, San Francisco, United States, 13/12/2018.

Decent Digital Work : Technology Affordances and Constraints. / Ens, Nicola; Stein, Mari-Klara; Jensen, Tina Blegind.

Proceedings of the 39th International Conference on Information Systems (ICIS). Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2018.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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Ens N, Stein M-K, Jensen TB. Decent Digital Work: Technology Affordances and Constraints. In Proceedings of the 39th International Conference on Information Systems (ICIS). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2018. (Proceedings of the International Conference on Information Systems).