Data Mining for Web-based Support Systems: A Case Study in E-custom Systems

Liana Razmerita, Kathrin Kirchner

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review


This chapter provides an example of a Web-based support system (WSS) used to streamline trade procedures, prevent potential security threats, and reduce tax-related fraud in cross-border trade. The architecture is based on a service-oriented architecture that includes smart seals and Web services. We discuss the implications and suggest further enhancements to demonstrate how such systems can move toward a Web-based decision support system with the support of data mining methods. We provide a concrete example of how data mining can help to analyze the vast amount of data collected while monitoring the container movements along its supply chain.

Original languageEnglish
Title of host publicationWeb-based Support Systems
EditorsJingTao Yao
Number of pages16
Place of PublicationLondon
Publication date2010
ISBN (Print)9781447125464, 9781848826274
ISBN (Electronic)9781848826281
Publication statusPublished - 2010
SeriesAdvanced Information and Knowledge Processing

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