Customer satisfaction measurement at Post Danmark

Research output: Contribution to conferencePaperResearch

Original languageEnglish
Publication date1999
Number of pages11
Publication statusPublished - 1999
EventWorkshop on Customer Satisfaction: Theory and Measurement, Maj 1999 - Wien, Austria
Duration: 30 Jun 2010 → …

Conference

ConferenceWorkshop on Customer Satisfaction: Theory and Measurement, Maj 1999
CountryAustria
CityWien
Period30/06/2010 → …

Cite this

Kristensen, K., Martensen, A., & Grønholdt, L. (1999). Customer satisfaction measurement at Post Danmark. Paper presented at Workshop on Customer Satisfaction: Theory and Measurement, Maj 1999, Wien, Austria.
Kristensen, Kai ; Martensen, Anne ; Grønholdt, Lars. / Customer satisfaction measurement at Post Danmark. Paper presented at Workshop on Customer Satisfaction: Theory and Measurement, Maj 1999, Wien, Austria.11 p.
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title = "Customer satisfaction measurement at Post Danmark",
keywords = "Postv{\ae}sen, Kundetilfredshed, Danmark, Kundeindekser, Post Danmark, European Customer Satisfaction Index",
author = "Kai Kristensen and Anne Martensen and Lars Gr{\o}nholdt",
note = "Opstilling: 658.901 kri L{\o}be nr.: 004508; null ; Conference date: 30-06-2010",
year = "1999",
language = "English",

}

Kristensen, K, Martensen, A & Grønholdt, L 1999, 'Customer satisfaction measurement at Post Danmark' Paper presented at, Wien, Austria, 30/06/2010, .

Customer satisfaction measurement at Post Danmark. / Kristensen, Kai; Martensen, Anne; Grønholdt, Lars.

1999. Paper presented at Workshop on Customer Satisfaction: Theory and Measurement, Maj 1999, Wien, Austria.

Research output: Contribution to conferencePaperResearch

TY - CONF

T1 - Customer satisfaction measurement at Post Danmark

AU - Kristensen, Kai

AU - Martensen, Anne

AU - Grønholdt, Lars

N1 - Opstilling: 658.901 kri Løbe nr.: 004508

PY - 1999

Y1 - 1999

KW - Postvæsen

KW - Kundetilfredshed

KW - Danmark

KW - Kundeindekser

KW - Post Danmark

KW - European Customer Satisfaction Index

M3 - Paper

ER -

Kristensen K, Martensen A, Grønholdt L. Customer satisfaction measurement at Post Danmark. 1999. Paper presented at Workshop on Customer Satisfaction: Theory and Measurement, Maj 1999, Wien, Austria.