Customer satisfaction and loyality modelling: a comparison of regression and artificial neural networks

Research output: Contribution to conferencePaperResearch

Original languageEnglish
Publication date2002
Publication statusPublished - 2002
EventWorld Congress for Total Ouality Management - Verona, Italy
Duration: 25 Jun 200227 Jun 2002
Conference number: 7

Conference

ConferenceWorld Congress for Total Ouality Management
Number7
CountryItaly
CityVerona
Period25/06/200227/06/2002

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