Original language | English |
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Journal | Applied Economics Letters |
Volume | 17 |
Issue number | 18 |
Pages (from-to) | 1811-1817 |
ISSN | 1350-4851 |
DOIs | |
Publication status | Published - 2010 |
Customer Satisfaction and Competencies: An Econometric Study of an Italian Bank
Paola Grittia, Nicolai Juul Foss
Research output: Contribution to journal › Journal article › Research › peer-review