Customer Comfort When Delivering Flexibility to Aggregators (Comfort)

Peter H. Jacobsen, Trine Pallesen, Jakob Schytte Jørgensen, Peter Buhler

Research output: Book/ReportReportResearch

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Abstract

In the first two heating seasons, nearly no participants in the EcoGrid 2.0 demonstration experienced that their comfort had been compromised while delivering flexibility to aggregators. In the third heating season, however, several consumers reported that their comfort had been compromised. The main objective of this report is to describe these, relatively few, participants’ experiences. In the report, we combine data on temperature drops during activations in heating season 3 (aggregator perspective) and data from qualitative interviews with consumers experiencing discomfort. It is found that the affected participants experience a larger temperature drop than the aggregator data show. We conclude by pointing to some implications related to the aggregators handling of consumers.
Original languageEnglish
Place of PublicationFrederiksberg
PublisherEcogrid
Number of pages26
Publication statusPublished - 2019

Cite this

Jacobsen, P. H., Pallesen, T., Schytte Jørgensen, J., & Buhler, P. (2019). Customer Comfort When Delivering Flexibility to Aggregators (Comfort). Frederiksberg: Ecogrid.
Jacobsen, Peter H. ; Pallesen, Trine ; Schytte Jørgensen, Jakob ; Buhler, Peter. / Customer Comfort When Delivering Flexibility to Aggregators (Comfort). Frederiksberg : Ecogrid, 2019. 26 p.
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Jacobsen, PH, Pallesen, T, Schytte Jørgensen, J & Buhler, P 2019, Customer Comfort When Delivering Flexibility to Aggregators (Comfort). Ecogrid, Frederiksberg.

Customer Comfort When Delivering Flexibility to Aggregators (Comfort). / Jacobsen, Peter H.; Pallesen, Trine; Schytte Jørgensen, Jakob; Buhler, Peter.

Frederiksberg : Ecogrid, 2019. 26 p.

Research output: Book/ReportReportResearch

TY - RPRT

T1 - Customer Comfort When Delivering Flexibility to Aggregators (Comfort)

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AU - Schytte Jørgensen, Jakob

AU - Buhler, Peter

PY - 2019

Y1 - 2019

N2 - In the first two heating seasons, nearly no participants in the EcoGrid 2.0 demonstration experienced that their comfort had been compromised while delivering flexibility to aggregators. In the third heating season, however, several consumers reported that their comfort had been compromised. The main objective of this report is to describe these, relatively few, participants’ experiences. In the report, we combine data on temperature drops during activations in heating season 3 (aggregator perspective) and data from qualitative interviews with consumers experiencing discomfort. It is found that the affected participants experience a larger temperature drop than the aggregator data show. We conclude by pointing to some implications related to the aggregators handling of consumers.

AB - In the first two heating seasons, nearly no participants in the EcoGrid 2.0 demonstration experienced that their comfort had been compromised while delivering flexibility to aggregators. In the third heating season, however, several consumers reported that their comfort had been compromised. The main objective of this report is to describe these, relatively few, participants’ experiences. In the report, we combine data on temperature drops during activations in heating season 3 (aggregator perspective) and data from qualitative interviews with consumers experiencing discomfort. It is found that the affected participants experience a larger temperature drop than the aggregator data show. We conclude by pointing to some implications related to the aggregators handling of consumers.

M3 - Report

BT - Customer Comfort When Delivering Flexibility to Aggregators (Comfort)

PB - Ecogrid

CY - Frederiksberg

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Jacobsen PH, Pallesen T, Schytte Jørgensen J, Buhler P. Customer Comfort When Delivering Flexibility to Aggregators (Comfort). Frederiksberg: Ecogrid, 2019. 26 p.