Culture and Brand Relationships

Zeynep Gürhan-Canli, Gülen Sarial Abi

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Abstract

Consumers form relationships with brands in much the same way as they form relationships with other individuals. The concept of brand relationship has become an important research topic because of the economical advantages that firms are assumed to enjoy such as reduced marketing costs, ease of access, customer retention, brand equity, and increasing profits. It has been suggested that culture plays an important role in portraying brands and shaping the relationships that consumers develop with brands. This chapter facilitates our understanding of the concept of brand relationships, and the cultural factors affecting the formation and management of brand relationships. The chapter concludes by highlighting insights for future research.
Original languageEnglish
Title of host publicationHandbook of Culture and Consumer Behavior
EditorsSharon Ng, Angela Y. Lee
Number of pages20
Place of PublicationOxford
PublisherOxford University Press
Publication date2015
Pages254–273
Chapter12
ISBN (Print)9780199388516
DOIs
Publication statusPublished - 2015
Externally publishedYes

Keywords

  • Culture
  • Brand relationship
  • Self-verification
  • Self-expression
  • Transgression

Cite this

Gürhan-Canli, Z., & Abi, G. S. (2015). Culture and Brand Relationships. In S. Ng, & A. Y. Lee (Eds.), Handbook of Culture and Consumer Behavior (pp. 254–273). Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199388516.003.0012