Craft, Reflexivity, and the Clinical Practice of Management.

Rasmus Koss Hartmann, Dan Kärreman, Ninna Meier, Thor Mai Hauberg, Karen Ingerslev

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review


Management is a craft and reflexivity can enhance how this craft is practiced. Alas, organizations seldom provide circumstances that are conducive to reflexivity and individualize responsibility for reflexivity. This paper posits that the clinical practice of medicine provides an instructive example for how reflexivity can be organized for, i.e., formalized and routinized, in craft-based work. Clinical practice is defined by systematic analysis, on-going peer review and routinized teaching and these features of clinical practice embed reflexivity in organizational processes. We show how systematic analysis, on-going peer review and routinized teaching can be organized for with varying intensity in a management context, and how leading-edge organizations seem to have already embrace quite sophisticated versions of them (albeit in a piecemeal fashion). Some of these activities already happen unsystematically in organizations, but we make the case that practicing management according to a clinical model may benefit organizations in substantive ways. Most notably, these benefits are likely to include a reduction of unnecessary interventions, an improvement in the quality of interventions, a facilitation of organizational coordination, and a reduction in the need for managerial talent.
Original languageEnglish
Title of host publicationProceedings of the Eighty-second Annual Meeting of the Academy of Management
EditorsSonia Taneja
Number of pages1
Place of PublicationBriarcliff Manor, NY
PublisherAcademy of Management
Publication date2022
Publication statusPublished - 2022
EventThe Academy of Management Annual Meeting 2022: Creating a Better World Together - Seattle, United States
Duration: 5 Aug 20229 Aug 2022
Conference number: 82


ConferenceThe Academy of Management Annual Meeting 2022
Country/TerritoryUnited States
Internet address
SeriesAcademy of Management Proceedings

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