TY - CHAP
T1 - Conflict Resolution in Headquarters-Subsidiary Relationships
T2 - The Roles of Regulatory Fit and Moral Emotions
AU - Kumar, Rajesh
AU - Gammelgaard, Jens
PY - 2016
Y1 - 2016
N2 - We demonstrate the role of regulatory fit and moral emotions, that is, contempt and anger, in influencing conflict resolution between the headquarters and subsidiary boundary spanners. We develop a theoretical framework, which integrates literature on international business and headquarters-subsidiary relationships with regulatory focus, moral emotions, and conflict resolution. The chapter outlines the relationships between the regulatory focus of a headquarters’ boundary spanner, and his or her manner of engagement, conflict sensitivity, violation of code, moral emotions, and the way conflicts are resolved. The theoretical framework developed here provides a starting point for future research on bargaining processes between boundary spanners of a multinational corporation (MNC). This chapter is the first one to discuss regulatory focus, and moral emotions, in the contexts of a MNC headquarters-subsidiary relationship.
AB - We demonstrate the role of regulatory fit and moral emotions, that is, contempt and anger, in influencing conflict resolution between the headquarters and subsidiary boundary spanners. We develop a theoretical framework, which integrates literature on international business and headquarters-subsidiary relationships with regulatory focus, moral emotions, and conflict resolution. The chapter outlines the relationships between the regulatory focus of a headquarters’ boundary spanner, and his or her manner of engagement, conflict sensitivity, violation of code, moral emotions, and the way conflicts are resolved. The theoretical framework developed here provides a starting point for future research on bargaining processes between boundary spanners of a multinational corporation (MNC). This chapter is the first one to discuss regulatory focus, and moral emotions, in the contexts of a MNC headquarters-subsidiary relationship.
U2 - 10.1108/S1064-485720160000017005
DO - 10.1108/S1064-485720160000017005
M3 - Book chapter
SN - 9781786353702
VL - 17
T3 - Research in Global Strategic Management
SP - 121
EP - 140
BT - Perspectives on Headquarters-Subsidiary Relationships in the Contemporary MNC
A2 - C. Ambos, Tina
A2 - Ambos, Björn
A2 - Birkinshaw, Julian
PB - Emerald Group Publishing
CY - Bingley
ER -