Conflict Resolution in Headquarters-Subsidiary Relationships: The Roles of Regulatory Fit and Moral Emotions

Rajesh Kumar, Jens Gammelgaard

    Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

    Abstract

    We demonstrate the role of regulatory fit and moral emotions, that is, contempt and anger, in influencing conflict resolution between the headquarters and subsidiary boundary spanners. We develop a theoretical framework, which integrates literature on international business and headquarters-subsidiary relationships with regulatory focus, moral emotions, and conflict resolution. The chapter outlines the relationships between the regulatory focus of a headquarters’ boundary spanner, and his or her manner of engagement, conflict sensitivity, violation of code, moral emotions, and the way conflicts are resolved. The theoretical framework developed here provides a starting point for future research on bargaining processes between boundary spanners of a multinational corporation (MNC). This chapter is the first one to discuss regulatory focus, and moral emotions, in the contexts of a MNC headquarters-subsidiary relationship.
    Original languageEnglish
    Title of host publicationPerspectives on Headquarters-Subsidiary Relationships in the Contemporary MNC
    EditorsTina C. Ambos, Björn Ambos, Julian Birkinshaw
    Number of pages20
    Volume17
    Place of PublicationBingley
    PublisherEmerald Group Publishing
    Publication date2016
    Pages121-140
    ISBN (Print)9781786353702
    ISBN (Electronic)9781786353696
    DOIs
    Publication statusPublished - 2016
    SeriesResearch in Global Strategic Management
    Number17
    ISSN1064-4857

    Cite this

    Kumar, R., & Gammelgaard, J. (2016). Conflict Resolution in Headquarters-Subsidiary Relationships: The Roles of Regulatory Fit and Moral Emotions. In T. C. Ambos, B. Ambos, & J. Birkinshaw (Eds.), Perspectives on Headquarters-Subsidiary Relationships in the Contemporary MNC (Vol. 17, pp. 121-140). Emerald Group Publishing. Research in Global Strategic Management, No. 17 https://doi.org/10.1108/S1064-485720160000017005