We demonstrate the role of regulatory fit and moral emotions, that is, contempt and anger, in influencing conflict resolution between the headquarters and subsidiary boundary spanners. We develop a theoretical framework, which integrates literature on international business and headquarters-subsidiary relationships with regulatory focus, moral emotions, and conflict resolution. The chapter outlines the relationships between the regulatory focus of a headquarters’ boundary spanner, and his or her manner of engagement, conflict sensitivity, violation of code, moral emotions, and the way conflicts are resolved. The theoretical framework developed here provides a starting point for future research on bargaining processes between boundary spanners of a multinational corporation (MNC). This chapter is the first one to discuss regulatory focus, and moral emotions, in the contexts of a MNC headquarters-subsidiary relationship.
|Title of host publication||Perspectives on Headquarters-Subsidiary Relationships in the Contemporary MNC|
|Editors||Tina C. Ambos, Björn Ambos, Julian Birkinshaw|
|Number of pages||20|
|Place of Publication||Bingley|
|Publisher||Emerald Group Publishing|
|Publication status||Published - 2016|
|Series||Research in Global Strategic Management|