Computer-supported Cooperative Work

Luigina Ciolfi*, Myriam Lewkowicz, Kjeld Schmidt

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review


Computer-supported cooperative work (CSCW) is an interdisciplinary research area concerned with developing computing technologies that facilitate, mediate, or regulate interaction between people engaged in cooperative work or similar kinds of sustained social activities. CSCW is a heterogeneous enterprise, addressing a motley of computational technologies and assimilating contributions from a host of scientific disciplines. What unites CSCW research is a shared concern with the fundamental problem of incorporating models of coordinative practices in computational artifacts and to do so in such a way that actors are able to deal with contingencies and are supported in that by the functionalities of the computational artifacts. Reflecting this shared concern, CSCW research is also united in a symmetrical commitment to ground design efforts in studies of actual work practices and to orient studies of actual work practices towards informing the development of collaborative technologies. As a field, CSCW focuses on a variety of domains where complex cooperative practices occur. Due to the heterogeneity of the field and of such domains, a range of approaches and frameworks are applied to CSCW research. A notably established approach that has shaped a substantial part of CSCW scholarship and had influence beyond the discipline is in-depth ethnographic studies of actual practices in their naturally occurring settings. In this regard, CSCW has been influential in championing a hybrid approach to the study of computing systems encompassing concerns for understanding and for designing.
Original languageEnglish
Title of host publicationHandbook of Human Computer Interaction
EditorsJean Vanderdonckt, Philippe Palanque, Marco Winckler
Number of pages26
Place of PublicationCham
Publication date23 May 2023
ISBN (Print)9783319732305, 9783319732282
ISBN (Electronic)9783319276489
Publication statusPublished - 23 May 2023

Bibliographical note

Epub ahead of print. Published online: 23 May 2023.

Cite this