Computer-Related Task Performance: A New Perspective

The existing information system (IS) literature has acknowledged computer self-efficacy (CSE) as an important factor contributing to enhancements in computer-related task performance. However, the empirical results of CSE on performance have not always been consistent, and increasing an individual's CSE is often a cumbersome process. Thus, we introduce the theoretical concept of self-prophecy (SP) and examine how this social influence strategy can be used to improve computer-related task performance. Two experiments are conducted to examine the influence of SP on task performance. Results show that SP and CSE interact to influence performance. Implications are then discussed in terms of organizations’ ability to increase performance.