Complaint Management in Nordic Countries: A Conceptual Framework and Empirical Results

Research output: Contribution to conferencePaperResearchpeer-review

Original languageEnglish
Publication date2005
Number of pages15
Publication statusPublished - 2005
EventThe 3rd International Conference on Business, Economics, Management and Marketing - Athens, Greece
Duration: 16 Jun 200518 Jun 2005
Conference number: 3

Conference

ConferenceThe 3rd International Conference on Business, Economics, Management and Marketing
Number3
CountryGreece
CityAthens
Period16/06/200518/06/2005

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