Competence Development, Learning and Change in Supply Chain Management

Britta Gammelgaard*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review


New information technologies change the landscape of competition and the organisations that seek to apply them. Whereas in principle all companies can buy such technologies, it is not a given that they can exploit them in full and, hence, create value for the companies and the supply chains they are part of. To do this, competencies need to be developed through learning and change processes in individual companies as well as in supply chains. This chapter presents a decision grid that can be used for combining these new technologies with supply chain management (SCM) processes, thereby creating strategies for the future. Because the grid does not provide help for competence development as such, this chapter digs into process theory with a special focus on learning, leadership and change processes that can provide the organisation with the required competence development for supply chain management.
Original languageEnglish
Title of host publicationGlobal Logistics and Supply Chain Strategies for the 2020s : Vital Skills for the Next Generation
EditorsRico Merkert, Kai Hoberg
Number of pages18
Place of PublicationCham
Publication date2023
ISBN (Print)9783030957636
ISBN (Electronic)9783030957643
Publication statusPublished - 2023

Bibliographical note

Published online: 09 December 2022.


  • Processes
  • Digitalisation
  • Skills
  • Procurement
  • Transformation
  • Paradox

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