Comfortably ‘Betwixt and Between’?: Delimiting and Blending Space, Time, Tasks and Technology at Work

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    This paper explores the changing nature of work at a telecommunications enterprise, where distributed work has become the new “normal” due to advances in ICTs. To make sense of this distributed nature of work, we build on the concept of liminality, which refers to an “in-betweenness”, where times and tasks of work and leisure, spaces and technologies of the office and home tend to blend. However, work and leisure do not just blend on their own, people continuously work on both mixing and separating them. Our study explores the different types of liminality work that people do to accomplish their daily practices. Our findings demonstrate four types of liminality work – spatial, temporal, structural and technical – and two aims of each type of work – blending and delimiting. Our contribution lies in outlining three propositions that can guide future research on technology-mediated changes to the nature of work.
    This paper explores the changing nature of work at a telecommunications enterprise, where distributed work has become the new “normal” due to advances in ICTs. To make sense of this distributed nature of work, we build on the concept of liminality, which refers to an “in-betweenness”, where times and tasks of work and leisure, spaces and technologies of the office and home tend to blend. However, work and leisure do not just blend on their own, people continuously work on both mixing and separating them. Our study explores the different types of liminality work that people do to accomplish their daily practices. Our findings demonstrate four types of liminality work – spatial, temporal, structural and technical – and two aims of each type of work – blending and delimiting. Our contribution lies in outlining three propositions that can guide future research on technology-mediated changes to the nature of work.
    LanguageEnglish
    Title of host publicationProceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015
    EditorsTraci Carte, Armin Heinzl, Cathy Urquhart
    Number of pages19
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Date2015
    ISBN (Print)9780996683111
    StatePublished - 2015
    EventThe 36th International Conference on Information Systems. ICIS 2015: Exploring the Information Frontier - Fort Worth Convention Center, Fort Worth, Texas, United States
    Duration: 13 Dec 201516 Dec 2015
    Conference number: 36
    http://icis2015.aisnet.org/

    Conference

    ConferenceThe 36th International Conference on Information Systems. ICIS 2015
    Number36
    LocationFort Worth Convention Center
    CountryUnited States
    CityFort Worth, Texas
    Period13/12/201516/12/2015
    Internet address
    SeriesProceedings of the International Conference on Information Systems
    Volume36
    ISSN0000-0033

    Keywords

    • Liminality
    • Nature of work
    • Practice
    • ICTs
    • Materiality

    Cite this

    Stein, M-K., Jensen, T. B., & Hekkala, R. (2015). Comfortably ‘Betwixt and Between’? Delimiting and Blending Space, Time, Tasks and Technology at Work. In T. Carte, A. Heinzl, & C. Urquhart (Eds.), Proceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015 Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the International Conference on Information Systems, Vol.. 36
    Stein, Mari-Klara ; Jensen, Tina Blegind ; Hekkala, Riitta. / Comfortably ‘Betwixt and Between’? Delimiting and Blending Space, Time, Tasks and Technology at Work. Proceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015. editor / Traci Carte ; Armin Heinzl ; Cathy Urquhart. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2015. (Proceedings of the International Conference on Information Systems, ???volume??? 36).
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    title = "Comfortably ‘Betwixt and Between’?: Delimiting and Blending Space, Time, Tasks and Technology at Work",
    abstract = "This paper explores the changing nature of work at a telecommunications enterprise, where distributed work has become the new “normal” due to advances in ICTs. To make sense of this distributed nature of work, we build on the concept of liminality, which refers to an “in-betweenness”, where times and tasks of work and leisure, spaces and technologies of the office and home tend to blend. However, work and leisure do not just blend on their own, people continuously work on both mixing and separating them. Our study explores the different types of liminality work that people do to accomplish their daily practices. Our findings demonstrate four types of liminality work – spatial, temporal, structural and technical – and two aims of each type of work – blending and delimiting. Our contribution lies in outlining three propositions that can guide future research on technology-mediated changes to the nature of work.",
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    Stein, M-K, Jensen, TB & Hekkala, R 2015, Comfortably ‘Betwixt and Between’? Delimiting and Blending Space, Time, Tasks and Technology at Work. in T Carte, A Heinzl & C Urquhart (eds), Proceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015. Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the International Conference on Information Systems, vol. 36, Fort Worth, Texas, United States, 13/12/2015.

    Comfortably ‘Betwixt and Between’? Delimiting and Blending Space, Time, Tasks and Technology at Work. / Stein, Mari-Klara; Jensen, Tina Blegind; Hekkala, Riitta.

    Proceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015. ed. / Traci Carte; Armin Heinzl; Cathy Urquhart. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2015.

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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    Stein M-K, Jensen TB, Hekkala R. Comfortably ‘Betwixt and Between’? Delimiting and Blending Space, Time, Tasks and Technology at Work. In Carte T, Heinzl A, Urquhart C, editors, Proceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2015. (Proceedings of the International Conference on Information Systems, Vol. 36).