Collaboration and Competition in the Payment Eco-system

    Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review

    Abstract

    Digital artifacts take increasingly prominent positions in the life of individuals, organizations and the society at large. This paper inquires into the effects of digitalization on the financial industry. In the case of payments, the ecosystem surrounding a payment historically involved two parties exchanging goods and services for money (banknotes and coins). Today, payment increasingly onsists of digital representations of money in a globally intertwined system that involve many parties, such as payers, payment services providers, banks, telecom operators, mobile phone manufactures, and payees. We study how technological innovations influence the payment ecosystem, and find that digitalization has caused ecosystem turbulence by influencing competitive and collaborative dimensions of the ecosystem. The digitalization creates a new arena for competition that will require new collaboration forms among involved stockholders. In the extension, we find that future developments of the digital payment infrastructure are something very different from a traditional IT systems development project, which makes existing methods and approaches to systems development inadequate in addressing the challenge.
    Original languageEnglish
    Title of host publicationProceedings First International Cashless Society Roundtable (ICSR) : Copenhagen, Denmark, April 18 & 19, 2012
    EditorsJonas Hedman
    Place of PublicationKøbenhavn
    PublisherCopenhagen Finance IT Region
    Publication date2012
    Pages47
    Publication statusPublished - 2012

    Cite this

    Henningsson, S., & Hedman, J. (2012). Collaboration and Competition in the Payment Eco-system. In J. Hedman (Ed.), Proceedings First International Cashless Society Roundtable (ICSR): Copenhagen, Denmark, April 18 & 19, 2012 (pp. 47). København: Copenhagen Finance IT Region .
    Henningsson, Stefan ; Hedman, Jonas. / Collaboration and Competition in the Payment Eco-system. Proceedings First International Cashless Society Roundtable (ICSR): Copenhagen, Denmark, April 18 & 19, 2012. editor / Jonas Hedman. København : Copenhagen Finance IT Region , 2012. pp. 47
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    abstract = "Digital artifacts take increasingly prominent positions in the life of individuals, organizations and the society at large. This paper inquires into the effects of digitalization on the financial industry. In the case of payments, the ecosystem surrounding a payment historically involved two parties exchanging goods and services for money (banknotes and coins). Today, payment increasingly onsists of digital representations of money in a globally intertwined system that involve many parties, such as payers, payment services providers, banks, telecom operators, mobile phone manufactures, and payees. We study how technological innovations influence the payment ecosystem, and find that digitalization has caused ecosystem turbulence by influencing competitive and collaborative dimensions of the ecosystem. The digitalization creates a new arena for competition that will require new collaboration forms among involved stockholders. In the extension, we find that future developments of the digital payment infrastructure are something very different from a traditional IT systems development project, which makes existing methods and approaches to systems development inadequate in addressing the challenge.",
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    Henningsson, S & Hedman, J 2012, Collaboration and Competition in the Payment Eco-system. in J Hedman (ed.), Proceedings First International Cashless Society Roundtable (ICSR): Copenhagen, Denmark, April 18 & 19, 2012. Copenhagen Finance IT Region , København, pp. 47.

    Collaboration and Competition in the Payment Eco-system. / Henningsson, Stefan; Hedman, Jonas.

    Proceedings First International Cashless Society Roundtable (ICSR): Copenhagen, Denmark, April 18 & 19, 2012. ed. / Jonas Hedman. København : Copenhagen Finance IT Region , 2012. p. 47.

    Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review

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    AB - Digital artifacts take increasingly prominent positions in the life of individuals, organizations and the society at large. This paper inquires into the effects of digitalization on the financial industry. In the case of payments, the ecosystem surrounding a payment historically involved two parties exchanging goods and services for money (banknotes and coins). Today, payment increasingly onsists of digital representations of money in a globally intertwined system that involve many parties, such as payers, payment services providers, banks, telecom operators, mobile phone manufactures, and payees. We study how technological innovations influence the payment ecosystem, and find that digitalization has caused ecosystem turbulence by influencing competitive and collaborative dimensions of the ecosystem. The digitalization creates a new arena for competition that will require new collaboration forms among involved stockholders. In the extension, we find that future developments of the digital payment infrastructure are something very different from a traditional IT systems development project, which makes existing methods and approaches to systems development inadequate in addressing the challenge.

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    Henningsson S, Hedman J. Collaboration and Competition in the Payment Eco-system. In Hedman J, editor, Proceedings First International Cashless Society Roundtable (ICSR): Copenhagen, Denmark, April 18 & 19, 2012. København: Copenhagen Finance IT Region . 2012. p. 47