Co-designing Personas for User Experience and Engagement in Automation

José Abdelnour-Nocera, Daniel Cabrero, Pedro Campos, Frederica Gonçalves, Torkil Clemmensen, Robin Gissing, Lene Nielsen, Parisa Saadati

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review


The aim of this workshop is to engage in co-design of personas to explore the interplay of autonomous technologies with user experience and engagement. Automating a process that is embedded into people's everyday lives and activities will surely impact their experience. In a time where there is strong push towards more and more automation in our daily life, the workshop will explore the value of co-design in bringing to the fore the opportunities and issues of such trend on users’ experiences and engagements in multiple contexts such as work, health, entertainment and learning. Through the co-design of personas in future scenarios of automation the workshop will concretely identify valuable automation design goals for user experience and engagement drawing on participants’ knowledge from industry projects and academic research.
Original languageEnglish
Title of host publicationNordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction : Shaping Experiences, Shaping Society
Number of pages3
Place of PublicationNew York, NY
PublisherAssociation for Computing Machinery
Publication dateOct 2020
Article number123
ISBN (Electronic)9781450375795
Publication statusPublished - Oct 2020
Event11th Nordic Conference on Human-Computer Interaction. NordiCHI 2020 - Online
Duration: 25 Oct 202029 Oct 2020
Conference number: 11


Conference11th Nordic Conference on Human-Computer Interaction. NordiCHI 2020
Internet address
SeriesACM International Conference Proceeding Series


  • Automation
  • Personas
  • User experience
  • Interaction design
  • Co-design

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