Co-designing Personas for User Experience and Engagement in Automation

José Abdelnour-Nocera; Daniel Cabrero; Pedro Campos; Frederica Gonçalves; Torkil Clemmensen; Robin Gissing; Lene Nielsen; Parisa Saadati

doi:10.1145/3419249.3420093

Co-designing Personas for User Experience and Engagement in Automation

José Abdelnour-Nocera, Daniel Cabrero, Pedro Campos, Frederica Gonçalves, Torkil Clemmensen, Robin Gissing, Lene Nielsen, Parisa Saadati

Department of Digitalization

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Research › peer-review

Abstract

The aim of this workshop is to engage in co-design of personas to explore the interplay of autonomous technologies with user experience and engagement. Automating a process that is embedded into people's everyday lives and activities will surely impact their experience. In a time where there is strong push towards more and more automation in our daily life, the workshop will explore the value of co-design in bringing to the fore the opportunities and issues of such trend on users’ experiences and engagements in multiple contexts such as work, health, entertainment and learning. Through the co-design of personas in future scenarios of automation the workshop will concretely identify valuable automation design goals for user experience and engagement drawing on participants’ knowledge from industry projects and academic research.

Original language	English
Title of host publication	NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction : Shaping Experiences, Shaping Society
Number of pages	3
Place of Publication	New York, NY
Publisher	Association for Computing Machinery
Publication date	Oct 2020
Article number	123
ISBN (Electronic)	9781450375795
DOIs	https://doi.org/10.1145/3419249.3420093
Publication status	Published - Oct 2020
Event	11th Nordic Conference on Human-Computer Interaction. NordiCHI 2020 - Online Duration: 25 Oct 2020 → 29 Oct 2020 Conference number: 11 https://nordichi2020.org/#/

Conference

Conference	11th Nordic Conference on Human-Computer Interaction. NordiCHI 2020
Number	11
Location	Online
Period	25/10/2020 → 29/10/2020
Internet address	https://nordichi2020.org/#/

Series	ACM International Conference Proceeding Series

Keywords

Automation
Personas
User experience
Interaction design
Co-design

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10.1145/3419249.3420093Licence: Unspecified

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Cite this

Abdelnour-Nocera, J., Cabrero, D., Campos, P., Gonçalves, F., Clemmensen, T., Gissing, R., Nielsen, L., & Saadati, P. (2020). Co-designing Personas for User Experience and Engagement in Automation. In NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society Article 123 Association for Computing Machinery. https://doi.org/10.1145/3419249.3420093

Abdelnour-Nocera, José ; Cabrero, Daniel ; Campos, Pedro et al. / Co-designing Personas for User Experience and Engagement in Automation. NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. New York, NY : Association for Computing Machinery, 2020. (ACM International Conference Proceeding Series).

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abstract = "The aim of this workshop is to engage in co-design of personas to explore the interplay of autonomous technologies with user experience and engagement. Automating a process that is embedded into people's everyday lives and activities will surely impact their experience. In a time where there is strong push towards more and more automation in our daily life, the workshop will explore the value of co-design in bringing to the fore the opportunities and issues of such trend on users{\textquoteright} experiences and engagements in multiple contexts such as work, health, entertainment and learning. Through the co-design of personas in future scenarios of automation the workshop will concretely identify valuable automation design goals for user experience and engagement drawing on participants{\textquoteright} knowledge from industry projects and academic research.",

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booktitle = "NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction",

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Abdelnour-Nocera, J, Cabrero, D, Campos, P, Gonçalves, F, Clemmensen, T, Gissing, R, Nielsen, L & Saadati, P 2020, Co-designing Personas for User Experience and Engagement in Automation. in NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society., 123, Association for Computing Machinery, New York, NY, ACM International Conference Proceeding Series, 11th Nordic Conference on Human-Computer Interaction. NordiCHI 2020, 25/10/2020. https://doi.org/10.1145/3419249.3420093

Co-designing Personas for User Experience and Engagement in Automation. / Abdelnour-Nocera, José; Cabrero, Daniel; Campos, Pedro et al.
NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. New York, NY: Association for Computing Machinery, 2020. 123 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Research › peer-review

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AU - Nielsen, Lene

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Abdelnour-Nocera J, Cabrero D, Campos P, Gonçalves F, Clemmensen T, Gissing R et al. Co-designing Personas for User Experience and Engagement in Automation. In NordiCHI '20: Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. New York, NY: Association for Computing Machinery. 2020. 123. (ACM International Conference Proceeding Series). doi: 10.1145/3419249.3420093