Chatbots, dialogdesign og leksikografi?

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Abstract

This article discusses lexicography and chatbots and explores how lexicographic data can be combined with interaction and dialogue design to help healthcare professionals communicate in L2 (Danish or Swedish). The article draws on a literature review, a test of 30chatbots and data from 4 test protocols. The insights uncovered, led to the formulation of new models on how to develop lexicographi-cally designed chatbots. The article presents a theoretical framework for SKANDIBOT, which is an AI-based chatbot with a needs-orient-ed interaction design.
Original languageDanish
Title of host publicationNordisk lexikografi – nu och i framtiden
EditorsAnna Helga Hannesdóttir, Henrik Hovmark
Number of pages20
Place of PublicationKøbenhavn
PublisherNordisk forening for leksikografi
Publication dateNov 2022
Pages119-138
Publication statusPublished - Nov 2022
SeriesLexicoNordica
Volume29
ISSN0805-2735

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