Characterizing Government Social Media Research: Towards a Grounded Overview Model

Rony Medaglia; Lei Zheng

doi:10.1109/HICSS.2016.375

Characterizing Government Social Media Research: Towards a Grounded Overview Model

Rony Medaglia, Lei Zheng

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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Abstract

As research on government social media continues to grow in quantity and scope, this area calls for mapping and systematization, in order to stimulate better-informed studies in the future. This paper draws on a comprehensive review of government social media literature in the e-government and Information Systems (IS) fields to identify research foci and gaps. We propose a research-grounded model that identifies the foci on context, user characteristics, user behaviour, design, management, and effects, and highlight the investigated relationships among them. Based on this analysis, we identify a four-point research agenda for future government social media research.

Original language	English
Title of host publication	Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016)
Editors	Ralph H. Sprague, Tung X. Bui
Number of pages	9
Place of Publication	Los Alamitos, CA
Publisher	IEEE
Publication date	2016
Pages	2991-2999
Article number	7427558
ISBN (Print)	9781479983896
ISBN (Electronic)	9780769556703
DOIs	https://doi.org/10.1109/HICSS.2016.375
Publication status	Published - 2016
Event	49th Annual Hawaii International Conference on System Sciences, HICSS 2016 - Kauai, Hawaii, United States Duration: 5 Jan 2016 → 8 Jan 2016 Conference number: 49 http://www.hicss.org/

Conference

Conference	49th Annual Hawaii International Conference on System Sciences, HICSS 2016
Number	49
Country/Territory	United States
City	Kauai, Hawaii
Period	05/01/2016 → 08/01/2016
Internet address	http://www.hicss.org/

Series	Proceedings of the Annual Hawaii International Conference on System Sciences
ISSN	1530-1605

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Medaglia, Rony ; Zheng, Lei. / Characterizing Government Social Media Research : Towards a Grounded Overview Model. Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). editor / Ralph H. Sprague ; Tung X. Bui. Los Alamitos, CA : IEEE, 2016. pp. 2991-2999 (Proceedings of the Annual Hawaii International Conference on System Sciences).

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abstract = "As research on government social media continues to grow in quantity and scope, this area calls for mapping and systematization, in order to stimulate better-informed studies in the future. This paper draws on a comprehensive review of government social media literature in the e-government and Information Systems (IS) fields to identify research foci and gaps. We propose a research-grounded model that identifies the foci on context, user characteristics, user behaviour, design, management, and effects, and highlight the investigated relationships among them. Based on this analysis, we identify a four-point research agenda for future government social media research.",

author = "Rony Medaglia and Lei Zheng",

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note = "49th Annual Hawaii International Conference on System Sciences, HICSS 2016 ; Conference date: 05-01-2016 Through 08-01-2016",

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Medaglia, R & Zheng, L 2016, Characterizing Government Social Media Research: Towards a Grounded Overview Model. in RH Sprague & TX Bui (eds), Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016)., 7427558, IEEE, Los Alamitos, CA, Proceedings of the Annual Hawaii International Conference on System Sciences, pp. 2991-2999, 49th Annual Hawaii International Conference on System Sciences, HICSS 2016, Kauai, Hawaii, United States, 05/01/2016. https://doi.org/10.1109/HICSS.2016.375

Characterizing Government Social Media Research: Towards a Grounded Overview Model. / Medaglia, Rony; Zheng, Lei.
Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). ed. / Ralph H. Sprague; Tung X. Bui. Los Alamitos, CA: IEEE, 2016. p. 2991-2999 7427558 (Proceedings of the Annual Hawaii International Conference on System Sciences).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AB - As research on government social media continues to grow in quantity and scope, this area calls for mapping and systematization, in order to stimulate better-informed studies in the future. This paper draws on a comprehensive review of government social media literature in the e-government and Information Systems (IS) fields to identify research foci and gaps. We propose a research-grounded model that identifies the foci on context, user characteristics, user behaviour, design, management, and effects, and highlight the investigated relationships among them. Based on this analysis, we identify a four-point research agenda for future government social media research.

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Medaglia R, Zheng L. Characterizing Government Social Media Research: Towards a Grounded Overview Model. In Sprague RH, Bui TX, editors, Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). Los Alamitos, CA: IEEE. 2016. p. 2991-2999. 7427558. (Proceedings of the Annual Hawaii International Conference on System Sciences). doi: 10.1109/HICSS.2016.375