Abstract
| Language | English |
|---|---|
| Journal | Journal of Sustainable Tourism |
| Number of pages | 18 |
| ISSN | 0966-9582 |
| DOIs | |
| State | Published - 14 Jan 2019 |
Bibliographical note
Epub ahead of print. Published online: 14. January 2019
Keywords
- Business–stakeholder relations
- Corporate philanthropy
- Ethic of care
- Responsibility
- Tour operators
- Trust
Cite this
}
Caring at a Distance : A Model of Business Care, Trust and Displaced Responsibility. / Eger, Claudia; Scarles, Caroline; Miller, Graham.
In: Journal of Sustainable Tourism, 14.01.2019.Research output: Contribution to journal › Journal article › Research › peer-review
TY - JOUR
T1 - Caring at a Distance
T2 - Journal of Sustainable Tourism
AU - Eger,Claudia
AU - Scarles,Caroline
AU - Miller,Graham
N1 - Epub ahead of print. Published online: 14. January 2019
PY - 2019/1/14
Y1 - 2019/1/14
N2 - This paper advances an ethic of care for sustainable tourism. The study develops an original business care model that captures the dynamic interrelationships between care, responsibility and trust in corporate philanthropy. The model provides a novel perspective on how responsible business practices are formed across distance by shedding light on the different layers of responsibility and trust that characterize business–stakeholder relationships. The model is evaluated using the example of tour operators’ engagement in the Education for All project in Morocco. Findings show that tour operators’ commitment to caring at a distance becomes part of shared, displaced and performed articulations of responsibility. While performed responsibility acknowledges the embodiment of care, displaced responsibility shifts the responsibility to select, perform and/or oversee acts of care to stakeholders in destinations. Shared responsibility requires attention to the ways in which meanings and practices of care are co-constructed in corporate philanthropy with trust functioning as a central driver of these processes.
AB - This paper advances an ethic of care for sustainable tourism. The study develops an original business care model that captures the dynamic interrelationships between care, responsibility and trust in corporate philanthropy. The model provides a novel perspective on how responsible business practices are formed across distance by shedding light on the different layers of responsibility and trust that characterize business–stakeholder relationships. The model is evaluated using the example of tour operators’ engagement in the Education for All project in Morocco. Findings show that tour operators’ commitment to caring at a distance becomes part of shared, displaced and performed articulations of responsibility. While performed responsibility acknowledges the embodiment of care, displaced responsibility shifts the responsibility to select, perform and/or oversee acts of care to stakeholders in destinations. Shared responsibility requires attention to the ways in which meanings and practices of care are co-constructed in corporate philanthropy with trust functioning as a central driver of these processes.
KW - Business–stakeholder relations
KW - Corporate philanthropy
KW - Ethic of care
KW - Responsibility
KW - Tour operators
KW - Trust
KW - Business–stakeholder relations
KW - Corporate philanthropy
KW - Ethic of care
KW - Responsibility
KW - Tour operators
KW - Trust
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U2 - 10.1080/09669582.2018.1551403
DO - 10.1080/09669582.2018.1551403
M3 - Journal article
JO - Journal of Sustainable Tourism
JF - Journal of Sustainable Tourism
SN - 0966-9582
ER -