Building National Healthcare Infrastructure: The Case of the Danish e-Health Portal

Tina Blegind Jensen, Anne Thorseng

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    This case chapter is about the evolution of the Danish national e-health portal,, which provides patient-oriented digital services. We present how the organization behind succeeded in establishing a national healthcare infrastructure by (1) collating and assembling existing data resources, (2) repurposing and enhancing current data sources in the health sector, and (3) engaging a multiplicity of stakeholders. We argue that these activities represent three ways of capitalizing on the installed base that has led to the evolution and current situation of the e-health portal. At the same time, we show how these three modes come with a number of challenges for in its pursuit of further innovation.
    Original languageEnglish
    Title of host publicationInformation Infrastructures within European Health Care : Working with the Installed Base
    EditorsMargunn Aanestad, Miria Grisot, Ole Hanseth, Polyxeni Vassilakopoulou
    Number of pages23
    Place of PublicationBasel
    PublisherSpringer Science+Business Media
    Publication date2017
    ISBN (Print)9783319510187
    ISBN (Electronic)9783319510200
    Publication statusPublished - 2017
    SeriesHealth Informatics

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