This case chapter is about the evolution of the Danish national e-health portal, sundhed.dk, which provides patient-oriented digital services. We present how the organization behind sundhed.dk succeeded in establishing a national healthcare infrastructure by (1) collating and assembling existing data resources, (2) repurposing and enhancing current data sources in the health sector, and (3) engaging a multiplicity of stakeholders. We argue that these activities represent three ways of capitalizing on the installed base that has led to the evolution and current situation of the e-health portal. At the same time, we show how these three modes come with a number of challenges for sundhed.dk in its pursuit of further innovation.
|Title of host publication||Information Infrastructures within European Health Care : Working with the Installed Base|
|Editors||Margunn Aanestad, Miria Grisot, Ole Hanseth, Polyxeni Vassilakopoulou|
|Number of pages||23|
|Place of Publication||Basel|
|Publisher||Springer Science+Business Media|
|Publication status||Published - 2017|