Building Digital Leadership in the Public Sector: A Literature Review

Kristina Kusanke, Jennifer Kendziorra, Sonja Pilgenroeder, Teresa Christmann-Schwaab, Till J. Winkler

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


While digital leadership competencies have been recognized as key to succeed with digital transformation, there is a lack of a common understanding about what constitutes such competencies specifically in the public sector—a sector that faces particular challenges with digitally transforming. This structured literature review adds to the existing body of knowledge on digital leadership by synthesizing what is known about the required competencies of digital leaders in the public sector. Based on 25 relevant publications from different databases and disciplines, we identified 44 sub-competencies classified into seven categories of key competencies. In addition, several measures for digital leadership skill development and recruitment could be identified that help building these competencies. While researchers can use our findings to advance knowledge in this research area, practicioners in the public sector can apply our framework to assess their leadership competencies for the digital transformation.
Original languageEnglish
Title of host publicationProceedings of the 31st European Conference on Information Systems (ECIS)
Number of pages17
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2023
Article number376
Publication statusPublished - 2023
EventThe 31st European Conference on Information Systems. ECIS 2023 - University of Agder, Campus Kristiansand, Kristiansand, Norway
Duration: 11 Jun 202316 Jun 2023
Conference number: 31


ConferenceThe 31st European Conference on Information Systems. ECIS 2023
LocationUniversity of Agder, Campus Kristiansand
Internet address
SeriesProceedings of the European Conference on Information Systems


  • Digital leadership
  • Competencies
  • Public sector
  • Literature review

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