Building a Social Newsroom: Visual Analytics for Social Business Intelligence

Chris Zimmerman, Henricus T. W. J. Wessels, Ravi Vatrapu

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    Insufficient data visualization in current social media tools is hampering opportunities to make effective meaning and take decisive action from social data. This paper presents the technical architecture of a prototype tool for Social Business Intelligence (SBI) under development. Adopting an Action Design Research approach, the goal of the 'Social Newsroom' is to provide practitioners with user interfaces for leveraging such affordances. The construction of specific interfaces is detailed including monitoring dashboards and insights pillars for visual analytics.
    Original languageEnglish
    Title of host publicationProceedings of the 2015 IEEE 19th International Enterprise Distributed Object Computing Conference Workshops and Demonstrations (EDOCW 2015)
    EditorsSylvain Hallé, Wolfgang Mayer
    Number of pages4
    Place of PublicationLos Alamitos, CA
    Publication date2015
    Article number7310688
    ISBN (Print)9781467393317
    ISBN (Electronic)9781467393317
    Publication statusPublished - 2015
    EventThe 19th IEEE International Enterprise Distributed Object Computing Conference. EDOC 2015: The Enterprise Computing Conference - University of South Australia, Adelaide, Australia
    Duration: 22 Sep 201525 Sep 2015
    Conference number: 19


    ConferenceThe 19th IEEE International Enterprise Distributed Object Computing Conference. EDOC 2015
    LocationUniversity of South Australia
    Internet address


    • Social business
    • Data science
    • Visual analytics
    • Business intelligence
    • Social media analytics
    • Affordances

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