Bridging Boundaries Between Organizations in Construction

Sofia Pemsel*, Kristian Widén

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Organizations have boundaries that serve various purposes; for example, differentiating internal operations from external activities and controlling flows of information. Boundaries can however hinder knowledge exchange in inter-organizational collaboration, leading to less effective outcomes. Empirical results from comparative case studies on how boundaries between organizations in a project can be bridged effectively to support knowledge exchange are presented. End-user organizations and real estate companies form the subjects of the enquiry. The results show that the depth of involvement of the end-user organization varies widely and, with it, the use of bridging roles and activities. To identify bridging strategies that can foster productive knowledge exchange in inter-organizational collaboration, it is necessary to understand contextual aspects of end-users' needs to ensure the availability of sufficient competence within, and time for, the project team to perform its duties.
Original languageEnglish
JournalConstruction Management and Economics
Volume29
Issue number5
Pages (from-to)495-506
Number of pages12
ISSN0144-6193
DOIs
Publication statusPublished - 2011
Externally publishedYes

Keywords

  • Bridging strategies
  • Communication
  • End-users
  • Organizational boundaries
  • Projects

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