Abstract
Digital customer engagement, for example, has blurred organizational boundaries, giving rise to practices such as open innovation, social question-and-answer sites, and crowdfunding. More recently, the influx of wearable technologies and smart devices has set in motion a migration of digital activities into the analog space. These devices bring new capabilities, some of which are incremental extensions of existing systems, others of which are radically and profoundly new.
| Original language | English |
|---|---|
| Journal | Cutter Business Technology Journal |
| Volume | 28 |
| Issue number | 11 |
| Pages (from-to) | 23-28 |
| Number of pages | 6 |
| ISSN | 1522-7383 |
| Publication status | Published - 2015 |
| Externally published | Yes |