Breaking Up Is Never Easy: Managing Markets with Dominant Providers. A Case Study of Ambulance Service Contracting Out

Sarah Wadmann, Iben Emilie Christensen, Carsten Greve

Research output: Contribution to conferencePaperResearchpeer-review

Abstract

recent contracting case in the market for ambulance services is explored. Building on document analysis and interviews with 19 stakeholders, it is demonstrated how a Danish government succeeded in breaking a long-standing monopoly – only to discover that the implementation of the new contract was beset by other obstacles, largely stemming from the institutionalized structure of the market. The result ended up being what none of the actors had strived for in the first place: a return to government provided service delivery. Contributing to the contracting literature, that tends to emphasize the contract as such, it is concluded that the challenges of contracting out in markets with dominant providers cannot be adequately understood without recognizing the institutional conditions for the management of markets.
Original languageEnglish
Publication date2018
Number of pages23
Publication statusPublished - 2018
EventThe 22nd Annual Conference of International Research Society for Public Management. IRSPM 2018 - University of Edinburgh Business School, Edinburgh, United Kingdom
Duration: 11 Apr 201813 Apr 2018
Conference number: 22
https://www.business-school.ed.ac.uk/irspm/

Conference

ConferenceThe 22nd Annual Conference of International Research Society for Public Management. IRSPM 2018
Number22
LocationUniversity of Edinburgh Business School
CountryUnited Kingdom
CityEdinburgh
Period11/04/201813/04/2018
Internet address

Cite this

Wadmann, S., Christensen, I. E., & Greve, C. (2018). Breaking Up Is Never Easy: Managing Markets with Dominant Providers. A Case Study of Ambulance Service Contracting Out. Paper presented at The 22nd Annual Conference of International Research Society for Public Management. IRSPM 2018, Edinburgh, United Kingdom. https://irspm2018.exordo.com/files/papers/160/final_draft/Manuscript_BreakingUpIsNeverEasy.pdf