Book Review: The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media

Birke Otto

doi:10.1177/1350508419855721

Book Review: The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media

Birke Otto^*

^*Corresponding author for this work

Europa-Universität Viadrina

Research output: Contribution to journal › Book review › Research › peer-review

Abstract

Review of "The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media" by Catherine Turco. New York: Columbia University Press, 2016. 272 pp. ISBN: 9780231178990, $24.00£18.99 (pbk).

Original language	English
Journal	Organization
Volume	28
Issue number	4
Pages (from-to)	709-712
Number of pages	4
ISSN	1350-5084
DOIs	https://doi.org/10.1177/1350508419855721
Publication status	Published - Jul 2021

Bibliographical note

Published online: 19. June 2019.

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Cite this

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title = "Book Review: The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media",

abstract = "Review of {"}The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media{"} by Catherine Turco. New York: Columbia University Press, 2016. 272 pp. ISBN: 9780231178990, \$24.00£18.99 (pbk).",

author = "Birke Otto",

note = "Published online: 19. June 2019.",

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