Book Review: The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media

Birke Otto*

*Corresponding author for this work

Research output: Contribution to journalBook reviewResearchpeer-review

Abstract

Review of "The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media" by Catherine Turco. New York: Columbia University Press, 2016. 272 pp. ISBN: 9780231178990, $24.00£18.99 (pbk).
Original languageEnglish
JournalOrganization
Volume28
Issue number4
Pages (from-to)709-712
Number of pages4
ISSN1350-5084
DOIs
Publication statusPublished - Jul 2021

Bibliographical note

Published online: 19. June 2019.

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