Beyond Cognition: An Action Perspective on Intuition Effectiveness in Strategic Decision Making

Tim Kastrup, Arisa Shollo

Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review


Managers’ intuition can support effective strategic decision making under certain conditions. In a world where AI is overtaking continuously what once were exclusive human decisions, we revisit the question of intuition effectiveness. According to scholarly belief, effective intuitions are rooted in domain-specific tacit knowledge, so-called complex domain-relevant schemas (CDRS). Contrary to that, Kahneman and Klein’s (2009) conditions for the development of expert intuition suggest that strategic decision making does not permit the development of valid CDRS. If it is not managers’ CDRS, what explains the positive relationship between intuition and strategic decision making effectiveness under certain conditions? In response to this puzzle, we explore the possibility that expertise-based intuitive strategic decision making is effective for reasons beyond cognition. Based on Brunsson’s (1982, 1990) action perspective on organizational decision making, we develop an action model of intuition effectiveness in strategic decision making which highlights socio-emotional links between expert intuition and action mobilization. In conclusion, we suggest that intuitive strategic decision making is effective, not despite the social dimension of expertise, and not despite the emotional dimension of intuition, but because of it.
Original languageEnglish
Title of host publicationProceedings of the Eighty-third Annual Meeting of the Academy of Management
EditorsSonia Taneja
Number of pages1
Place of PublicationBriarcliff Manor, NY
PublisherAcademy of Management
Publication date2023
Publication statusPublished - 2023
EventThe Academy of Management Annual Meeting 2023: Putting the Worker Front and Center - Boston, United States
Duration: 4 Aug 20238 Aug 2023
Conference number: 83


ConferenceThe Academy of Management Annual Meeting 2023
Country/TerritoryUnited States
Internet address
SeriesAcademy of Management Annual Meeting Proceedings

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