Beyond a Blockchain Paradox: How Intermediaries Can Leverage a Disintermediation Technology

Leonardo Maria De Rossi, Gianluca Salviotti, Nico Abbatemarco, Aakanksha Gaur

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New digital technologies are changing the way organizations create and capture value. In particular, blockchain is bringing up opportunities for organizations in terms of transparency and security, and at the same time threatening the position of intermediaries such as banks and notaries. Therefore, intermediaries need to design new business models to generate value from blockchain. Little academic research has been conducted to identify the business models that intermediaries could exploit to leverage a disintermediation technology such as blockchain. Employing a qualitative research based on focus group and interviews, this study highlights how a specific intermediary, the Italian notaries, tried to design appropriate business models to derive value from blockchain ecosystems. Specifically, drawing on the key concepts of value configuration, value creation and business model dimensions, this paper identifies three different business models that Italian notaries can implement to create and capture value from permissionless blockchain ecosystems.
Original languageEnglish
Title of host publicationProceedings of the 53rd Hawaii International Conference on System Sciences
Number of pages10
Place of PublicationHonolulu
PublisherHawaii International Conference on System Sciences (HICSS)
Publication date2020
ISBN (Print)9780998133133
Publication statusPublished - 2020
Externally publishedYes
Event53rd Annual Hawaii International Conference on System Sciences, HICSS 2020 - Grand Wailea, Maui, United States
Duration: 7 Jan 202010 Jan 2020
Conference number: 53


Conference53rd Annual Hawaii International Conference on System Sciences, HICSS 2020
LocationGrand Wailea
Country/TerritoryUnited States
Internet address
SeriesProceedings of the Annual Hawaii International Conference on System Sciences

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