Abstract
The idea of automation replacing humans in the workplace has been given considerable attention, while less attention has been afforded to how people develop a meaningful work life with automation of routine work. In this study we investigate how employees, who have had their routine work automated with RPA, have experienced its influence on their work and its meaningfulness. Concretely, we conduct a case study of how employees experience this process in three different case organizations in Oslo, Norway. We make theoretical contributions by combining automation of work, RPA and work meaningfulness literature to understand what opportunities and pitfalls the organizations experience, when they seek to harness value from their human resources in the process. We also contribute with implications for practice, by suggesting organizations to focus on creating autonomy and job crafting opportunities for employees, when they automate routine work with RPA.
Original language | English |
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Title of host publication | Proceedings of the 54th Hawaii International Conference on System Sciences |
Number of pages | 10 |
Place of Publication | Honolulu |
Publisher | Hawaii International Conference on System Sciences (HICSS) |
Publication date | 2021 |
Pages | 156-165 |
ISBN (Electronic) | 9780998133140 |
DOIs | |
Publication status | Published - 2021 |
Externally published | Yes |
Event | 54th Annual Hawaii International Conference on System Sciences, HICSS 2021 - Online, Virtual, Online, United States Duration: 5 Jan 2021 → 8 Jan 2021 Conference number: 54 https://www.insna.org/events/54th-hawaii-international-conference-on-system-sciences-hicss |
Conference
Conference | 54th Annual Hawaii International Conference on System Sciences, HICSS 2021 |
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Number | 54 |
Location | Online |
Country/Territory | United States |
City | Virtual, Online |
Period | 05/01/2021 → 08/01/2021 |
Sponsor | The Nordic Sociological Association |
Internet address |
Series | Proceedings of the Annual Hawaii International Conference on System Sciences |
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ISSN | 1060-3425 |
Keywords
- AI and future of work
- Automation
- Employee-level
- Future of work
- Meaningfulness
- RPA
- Socio-technical perspective