An Investigation of Digital Payment Platform Designs: A Comparative Study of Four European Solutions

Erol Kazan, Jan Damsgaard

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    Abstract

    This paper focuses on the triumph march of mobile phones that currently are annexing music players, navigation devices, and cameras as separate physical objects. The next target is set on payment. Through synthesizing available literature, we construct a framework for studying digital payment platforms that combines platform, technology and business design aspects. The framework is applied to conduct a comparative case study of digital payment platforms. Four types of market actors are considered: banks, mobile network operators, merchants, and startups, which are incumbents and disrupters in the payment industry. These actors issue four types of payment systems, and we can observe that three of four platforms types can be classified as multi-sided platforms (MSP). All alternatives seek foothold by issuing evolutionary payment instruments, which are intertwined with digital payment platforms. By hosting third-party services, payment instruments are evolving from single-purpose to multi-functional ones. Our research extends existing payment literature from the MSP perspective to emphasize certain digital payment platform components, which impact strategies and complementary products.
    Original languageEnglish
    Title of host publicationECIS 2014 Proceedings
    EditorsMichel Avital, Jan Marco Leimeister, Ulrike Schultze
    Number of pages14
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publication date2014
    ISBN (Print)9780991556700
    Publication statusPublished - 2014
    Event22nd European Conference on Information Systems, ECIS 2014: Digital Work, Digital Life - David Intercontinental Hotel, Tel Aviv, Israel
    Duration: 9 Jun 201411 Jun 2014
    Conference number: 22
    http://ecis2014.eu/

    Conference

    Conference22nd European Conference on Information Systems, ECIS 2014
    Number22
    LocationDavid Intercontinental Hotel
    CountryIsrael
    CityTel Aviv
    Period09/06/201411/06/2014
    Internet address
    SeriesProceedings of the European Conference on Information Systems
    ISSN0000-0034

    Cite this

    Kazan, E., & Damsgaard, J. (2014). An Investigation of Digital Payment Platform Designs: A Comparative Study of Four European Solutions. In M. Avital, J. M. Leimeister, & U. Schultze (Eds.), ECIS 2014 Proceedings Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the European Conference on Information Systems http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1092&context=ecis2014