An Approach for Assessing the Benefits of IT Investments in Global Supply Chains

Michaela Betz, Stefan Henningsson

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    This paper develops and demonstrates a novel approach for ex-ante assessment of business benefits from IT investments in global supply chains. Extant IT assessment approaches are typically based on the assumption that benefit realization from IT investments involves a single stakeholder and are pro-duced by the technology as an isolated product. In contrast, research on global supply chains has shown that benefits generated from IT investments in this domain are typically generated by the coor-dinated use of many stakeholders and by technologies producing complimentary effects in systemic relationships. The assessment approach in this paper brings the contingent inter-organizational and technological dependencies of IT investments to the forefront of the assessment. It provides actors in industries relating to global supply chains the means to better apprehend the possible benefits from an IT investment and an understanding of the contingencies of these benefits. The approach was devel-oped through an iterative design science research process in close collaboration with a major ship-ping line. The usefulness of the approach is demonstrated through the ex-ante assessment of the busi-ness impact of investing in digital container devices that enables monitoring of containers en route.
    This paper develops and demonstrates a novel approach for ex-ante assessment of business benefits from IT investments in global supply chains. Extant IT assessment approaches are typically based on the assumption that benefit realization from IT investments involves a single stakeholder and are pro-duced by the technology as an isolated product. In contrast, research on global supply chains has shown that benefits generated from IT investments in this domain are typically generated by the coor-dinated use of many stakeholders and by technologies producing complimentary effects in systemic relationships. The assessment approach in this paper brings the contingent inter-organizational and technological dependencies of IT investments to the forefront of the assessment. It provides actors in industries relating to global supply chains the means to better apprehend the possible benefits from an IT investment and an understanding of the contingencies of these benefits. The approach was devel-oped through an iterative design science research process in close collaboration with a major ship-ping line. The usefulness of the approach is demonstrated through the ex-ante assessment of the busi-ness impact of investing in digital container devices that enables monitoring of containers en route.
    LanguageEnglish
    Title of host publicationECIS 2016 Proceedings
    EditorsMeltem Özturan, Matti Rossi, Daniel Veit
    Number of pages16
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Date2016
    Article number49
    StatePublished - 2016
    EventThe 24th European Conference on Information Systems (ECIS) 2016 - Boğaziçi University, Istanbul, Turkey
    Duration: 12 Jun 201615 Jun 2016
    Conference number: 24
    http://www.ecis2016.eu/en/

    Conference

    ConferenceThe 24th European Conference on Information Systems (ECIS) 2016
    Number24
    LocationBoğaziçi University
    CountryTurkey
    CityIstanbul
    Period12/06/201615/06/2016
    Internet address
    SeriesProceedings of the European Conference on Information Systems
    ISSN0000-0034

    Keywords

    • IT assessment
    • IT evaluation
    • Maritime informatics
    • Global supply chains

    Cite this

    Betz, M., & Henningsson, S. (2016). An Approach for Assessing the Benefits of IT Investments in Global Supply Chains. In M. Özturan, M. Rossi, & D. Veit (Eds.), ECIS 2016 Proceedings [49] Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the European Conference on Information Systems
    Betz, Michaela ; Henningsson, Stefan. / An Approach for Assessing the Benefits of IT Investments in Global Supply Chains. ECIS 2016 Proceedings. editor / Meltem Özturan ; Matti Rossi ; Daniel Veit. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2016. (Proceedings of the European Conference on Information Systems).
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    title = "An Approach for Assessing the Benefits of IT Investments in Global Supply Chains",
    abstract = "This paper develops and demonstrates a novel approach for ex-ante assessment of business benefits from IT investments in global supply chains. Extant IT assessment approaches are typically based on the assumption that benefit realization from IT investments involves a single stakeholder and are pro-duced by the technology as an isolated product. In contrast, research on global supply chains has shown that benefits generated from IT investments in this domain are typically generated by the coor-dinated use of many stakeholders and by technologies producing complimentary effects in systemic relationships. The assessment approach in this paper brings the contingent inter-organizational and technological dependencies of IT investments to the forefront of the assessment. It provides actors in industries relating to global supply chains the means to better apprehend the possible benefits from an IT investment and an understanding of the contingencies of these benefits. The approach was devel-oped through an iterative design science research process in close collaboration with a major ship-ping line. The usefulness of the approach is demonstrated through the ex-ante assessment of the busi-ness impact of investing in digital container devices that enables monitoring of containers en route.",
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    Betz, M & Henningsson, S 2016, An Approach for Assessing the Benefits of IT Investments in Global Supply Chains. in M Özturan, M Rossi & D Veit (eds), ECIS 2016 Proceedings., 49, Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the European Conference on Information Systems, Istanbul, Turkey, 12/06/2016.

    An Approach for Assessing the Benefits of IT Investments in Global Supply Chains. / Betz, Michaela; Henningsson, Stefan.

    ECIS 2016 Proceedings. ed. / Meltem Özturan; Matti Rossi; Daniel Veit. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2016. 49.

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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    Betz M, Henningsson S. An Approach for Assessing the Benefits of IT Investments in Global Supply Chains. In Özturan M, Rossi M, Veit D, editors, ECIS 2016 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2016. 49. (Proceedings of the European Conference on Information Systems).