Ambiguity: Unpacking the “Constant State of Limbo” Characteristic to Digitalized Work in Knowledge Professions

Research output: Contribution to conferencePaperResearchpeer-review

Abstract

Digitalization is changing the nature of work in knowledge professions in significant ways. One of the oft-observed, yet poorly understood, consequences of work digitalization in this context is increased ambiguity, frequently captured under the notion of blurred boundaries and paradoxes. While the introduction of ICTs is often credited with the potential to bring about ambiguity in a work context, we lack an in-depth understanding of how and why digitalization can introduce ambiguity, and what ambiguity actually means in this context. In this paper, we aim to further our current theorization of ambiguity in ICT-enabled work in knowledge professions. We offer a conceptual clarification of three related issues: (1) why does digitalization introduce ambiguity, (2) what kinds of ambiguities digitalization introduces, and (3) how workers act upon ambiguity.
Original languageEnglish
Publication date2016
Number of pages35
Publication statusPublished - 2016
EventICIS 2016 JAIS Theory Development Workshop - The Marker Hotel, Marker 2, Dublin, Ireland
Duration: 11 Dec 201611 Dec 2016

Workshop

WorkshopICIS 2016 JAIS Theory Development Workshop
LocationThe Marker Hotel, Marker 2
CountryIreland
CityDublin
Period11/12/201611/12/2016

Bibliographical note

CBS Library does not have access to the material

Keywords

  • Digitalization
  • Changing nature of work
  • Ambiguity
  • Knowledge professions

Cite this

@conference{8a990ae568bd4419bb7a6f35a07fcf75,
title = "Ambiguity: Unpacking the “Constant State of Limbo” Characteristic to Digitalized Work in Knowledge Professions",
abstract = "Digitalization is changing the nature of work in knowledge professions in significant ways. One of the oft-observed, yet poorly understood, consequences of work digitalization in this context is increased ambiguity, frequently captured under the notion of blurred boundaries and paradoxes. While the introduction of ICTs is often credited with the potential to bring about ambiguity in a work context, we lack an in-depth understanding of how and why digitalization can introduce ambiguity, and what ambiguity actually means in this context. In this paper, we aim to further our current theorization of ambiguity in ICT-enabled work in knowledge professions. We offer a conceptual clarification of three related issues: (1) why does digitalization introduce ambiguity, (2) what kinds of ambiguities digitalization introduces, and (3) how workers act upon ambiguity.",
keywords = "Digitalization, Changing nature of work, Ambiguity, Knowledge professions, Digitalization, Changing nature of work, Ambiguity, Knowledge professions",
author = "Mari-Klara Stein and Jensen, {Tina Blegind}",
note = "CBS Library does not have access to the material; null ; Conference date: 11-12-2016 Through 11-12-2016",
year = "2016",
language = "English",

}

Ambiguity : Unpacking the “Constant State of Limbo” Characteristic to Digitalized Work in Knowledge Professions . / Stein, Mari-Klara; Jensen, Tina Blegind.

2016. Paper presented at ICIS 2016 JAIS Theory Development Workshop, Dublin, Ireland.

Research output: Contribution to conferencePaperResearchpeer-review

TY - CONF

T1 - Ambiguity

T2 - Unpacking the “Constant State of Limbo” Characteristic to Digitalized Work in Knowledge Professions

AU - Stein, Mari-Klara

AU - Jensen, Tina Blegind

N1 - CBS Library does not have access to the material

PY - 2016

Y1 - 2016

N2 - Digitalization is changing the nature of work in knowledge professions in significant ways. One of the oft-observed, yet poorly understood, consequences of work digitalization in this context is increased ambiguity, frequently captured under the notion of blurred boundaries and paradoxes. While the introduction of ICTs is often credited with the potential to bring about ambiguity in a work context, we lack an in-depth understanding of how and why digitalization can introduce ambiguity, and what ambiguity actually means in this context. In this paper, we aim to further our current theorization of ambiguity in ICT-enabled work in knowledge professions. We offer a conceptual clarification of three related issues: (1) why does digitalization introduce ambiguity, (2) what kinds of ambiguities digitalization introduces, and (3) how workers act upon ambiguity.

AB - Digitalization is changing the nature of work in knowledge professions in significant ways. One of the oft-observed, yet poorly understood, consequences of work digitalization in this context is increased ambiguity, frequently captured under the notion of blurred boundaries and paradoxes. While the introduction of ICTs is often credited with the potential to bring about ambiguity in a work context, we lack an in-depth understanding of how and why digitalization can introduce ambiguity, and what ambiguity actually means in this context. In this paper, we aim to further our current theorization of ambiguity in ICT-enabled work in knowledge professions. We offer a conceptual clarification of three related issues: (1) why does digitalization introduce ambiguity, (2) what kinds of ambiguities digitalization introduces, and (3) how workers act upon ambiguity.

KW - Digitalization

KW - Changing nature of work

KW - Ambiguity

KW - Knowledge professions

KW - Digitalization

KW - Changing nature of work

KW - Ambiguity

KW - Knowledge professions

M3 - Paper

ER -