AI for Managing Open Innovation: Opportunities, Challenges, and a Research Agenda

Thijs Broekhuizen*, Henri Dekker, Pedro de Faria, Sebastian Firk, Dinh Khoi Nguyen, Wolfgang Sofka

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

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Abstract

Artificial intelligence (AI) provides ample opportunities for enabling effective knowledge sharing among organizations seeking to foster open innovation. Past research often investigates the capability of AI to perform ‘human’ tasks in structured application fields. Yet, there is a lack of research that systematically analyzes when and how AI can be used for the more complex and unstructured tasks of open innovation (OI). We present a framework for leveraging AI-enabled applications to foster productive OI collaborations. Specifically, we create a 3x3 matrix by aligning the three OI stages (initiation, development, realization) with the three management functions of AI (mapping, coordinating, controlling). This matrix assists in identifying how various AI applications may augment or automate human intelligence, thereby helping to resolve prevailing OI challenges. It provides guidance on how organizations can use AI to establish, execute and govern exchanges across the OI stages. Finally, we lay out an agenda for future research.
Original languageEnglish
Article number114196
JournalJournal of Business Research
Volume167
Number of pages14
ISSN0148-2963
DOIs
Publication statusPublished - Nov 2023

Keywords

  • Open innovation
  • Artificial intelligence
  • Knowledge development
  • Collaborative innovation

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