Achieving Payoffs from an Industry Cloud Ecosystem at BankID

Ben Eaton, Hanne Kristine Hallingby, Per-Jonny Nesse, Ole Hanseth

    Research output: Contribution to journalJournal articleResearchpeer-review

    Abstract

    BankID is an industry cloud owned by Norwegian banks. It provides electronic identity, authentication and electronic signing capabilities for banking, merchant and government services. More than 60% of the population uses BankID services. As the broader ecosystem around BankID evolved, challenges—arising from tensions between different parts of the ecosystem—had to be resolved. The four lessons learned from the BankID case will help others to build an industry cloud and establish a healthy ecosystem to service a broad user base.
    Original languageEnglish
    JournalM I S Quarterly Executive
    Volume13
    Issue number4
    Pages (from-to)223-235
    ISSN1540-1960
    Publication statusPublished - 2014

    Cite this

    Eaton, B., Hallingby, H. K., Nesse, P-J., & Hanseth, O. (2014). Achieving Payoffs from an Industry Cloud Ecosystem at BankID. M I S Quarterly Executive, 13(4), 223-235.
    Eaton, Ben ; Hallingby, Hanne Kristine ; Nesse, Per-Jonny ; Hanseth, Ole. / Achieving Payoffs from an Industry Cloud Ecosystem at BankID. In: M I S Quarterly Executive. 2014 ; Vol. 13, No. 4. pp. 223-235.
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    title = "Achieving Payoffs from an Industry Cloud Ecosystem at BankID",
    abstract = "BankID is an industry cloud owned by Norwegian banks. It provides electronic identity, authentication and electronic signing capabilities for banking, merchant and government services. More than 60{\%} of the population uses BankID services. As the broader ecosystem around BankID evolved, challenges—arising from tensions between different parts of the ecosystem—had to be resolved. The four lessons learned from the BankID case will help others to build an industry cloud and establish a healthy ecosystem to service a broad user base.",
    author = "Ben Eaton and Hallingby, {Hanne Kristine} and Per-Jonny Nesse and Ole Hanseth",
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    language = "English",
    volume = "13",
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    Eaton, B, Hallingby, HK, Nesse, P-J & Hanseth, O 2014, 'Achieving Payoffs from an Industry Cloud Ecosystem at BankID', M I S Quarterly Executive, vol. 13, no. 4, pp. 223-235.

    Achieving Payoffs from an Industry Cloud Ecosystem at BankID. / Eaton, Ben ; Hallingby, Hanne Kristine; Nesse, Per-Jonny; Hanseth, Ole.

    In: M I S Quarterly Executive, Vol. 13, No. 4, 2014, p. 223-235.

    Research output: Contribution to journalJournal articleResearchpeer-review

    TY - JOUR

    T1 - Achieving Payoffs from an Industry Cloud Ecosystem at BankID

    AU - Eaton, Ben

    AU - Hallingby, Hanne Kristine

    AU - Nesse, Per-Jonny

    AU - Hanseth, Ole

    PY - 2014

    Y1 - 2014

    N2 - BankID is an industry cloud owned by Norwegian banks. It provides electronic identity, authentication and electronic signing capabilities for banking, merchant and government services. More than 60% of the population uses BankID services. As the broader ecosystem around BankID evolved, challenges—arising from tensions between different parts of the ecosystem—had to be resolved. The four lessons learned from the BankID case will help others to build an industry cloud and establish a healthy ecosystem to service a broad user base.

    AB - BankID is an industry cloud owned by Norwegian banks. It provides electronic identity, authentication and electronic signing capabilities for banking, merchant and government services. More than 60% of the population uses BankID services. As the broader ecosystem around BankID evolved, challenges—arising from tensions between different parts of the ecosystem—had to be resolved. The four lessons learned from the BankID case will help others to build an industry cloud and establish a healthy ecosystem to service a broad user base.

    M3 - Journal article

    VL - 13

    SP - 223

    EP - 235

    JO - MIS Quarterly Executive

    JF - MIS Quarterly Executive

    SN - 1540-1960

    IS - 4

    ER -