A Social Citizen Dashboard for Participatory Urban Planning in Berlin: Prototype and Evaluation

Daniel Fürstenau, Flavio Morelli, Kristina Meindl, Mattias Schulte-Althoff, Jochen Rabe

Research output: Contribution to conferencePaperResearchpeer-review


Participatory urban planning enables citizens to make their voices heard in the urban planning process. The resulting measures are more likely to be accepted by the community. However, the participation process becomes more effortful and timeconsuming. New approaches have been developed using digital technologies to facilitate citizen participation, such as topic modeling based on social media. Using Twitter data for the city of Berlin, we explore how social media and topic modeling can be used to classify and analyze citizen opinions. We develop a Social Citizen Dashboard allowing for a better understanding of changes in citizens’ priorities and incorporating constant cycles of feedback
throughout planning phases. Evaluation interviews indicate the dashboard’s potential usefulness and implications as well as point to limitation in data
quality and spur further research potentials.
Original languageEnglish
Publication date2021
Number of pages10
Publication statusPublished - 2021
EventThe 54th Hawaii International Conference on System Sciences. HICSS 2021 - Grand Wailea, Maui, United States
Duration: 5 Jan 20218 Jan 2021
Conference number: 54


ConferenceThe 54th Hawaii International Conference on System Sciences. HICSS 2021
LocationGrand Wailea
CountryUnited States
Internet address

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