A Social Citizen Dashboard for Participatory Urban Planning in Berlin: Prototype and Evaluation

Daniel Fürstenau, Flavio Morelli, Kristina Meindl, Mattias Schulte-Althoff, Jochen Rabe

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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Participatory urban planning enables citizens to make their voices heard in the urban planning process. The resulting measures are more likely to be accepted by the community. However, the participation process becomes more effortful and timeconsuming. New approaches have been developed using digital technologies to facilitate citizen participation, such as topic modeling based on social media. Using Twitter data for the city of Berlin, we explore how social media and topic modeling can be used to classify and analyze citizen opinions. We develop a Social Citizen Dashboard allowing for a better understanding of changes in citizens’ priorities and incorporating constant cycles of feedback throughout planning phases. Evaluation interviews indicate the dashboard’s potential usefulness and implications as well as point to limitation in data quality and spur further research potentials.
Original languageEnglish
Title of host publicationProceedings of the 54th Hawaii International Conference on System Sciences
Number of pages10
Place of PublicationHonolulu
PublisherHawaii International Conference on System Sciences (HICSS)
Publication date2021
ISBN (Electronic)9780998133140
Publication statusPublished - 2021
Event54th Annual Hawaii International Conference on System Sciences, HICSS 2021 - Online, Virtual, Online, United States
Duration: 5 Jan 20218 Jan 2021
Conference number: 54


Conference54th Annual Hawaii International Conference on System Sciences, HICSS 2021
Country/TerritoryUnited States
CityVirtual, Online
SponsorThe Nordic Sociological Association
Internet address
SeriesProceedings of the Annual Hawaii International Conference on System Sciences

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