A Passage to India: Process Models and Advanced Services Offshoring to India

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    Abstract

    This paper addresses a recent strand of offshoring research that concerns the processes of evolution and change that appear in offshoring partnerships after the launch of offshoring operations. Based on longitudinal case studies of offshoring of advanced IT and engineering services from Danish firms to Indian firms, I identify a process model with three stages that captures the evolution of the initial 1-2 years of the offshoring partnership. Overall, the data portray a rapid development of the Danish-Indian offshoring partnerships which show that once trust is established and offshoring firms gain experience, the offshoring firms will increase the sophistication as well as expand the range and volume of advanced work done offshore. The dynamics of the process therefore suggest that at a broader scale, advanced services offshoring will increase in the coming years.
    Original languageEnglish
    Publication date2009
    Number of pages34
    Publication statusPublished - 2009
    EventAIB 2009 Annual Meeting: Is the World Flat or Spiky? Implications for Global Strategies - San Diego, United States
    Duration: 27 Jun 200930 Jun 2009
    Conference number: 51
    http://aib.msu.edu/events/2009/

    Conference

    ConferenceAIB 2009 Annual Meeting
    Number51
    CountryUnited States
    CitySan Diego
    Period27/06/200930/06/2009
    Internet address

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