TY - JOUR
T1 - A Club Perspective of Sustainability Certification Schemes in the Tourism and Hospitality Industry
AU - Mzembe, Andrew Ngawenja
AU - Lindgreen, Adam
AU - Idemudia, Uwafiokun
AU - Melissen, Frans
PY - 2020/9
Y1 - 2020/9
N2 - Drawing on club theory, this study examines the challenges and opportunities facing a sustainability certification program, the Green Key scheme, in terms of its recruitment and retention of members within the Dutch tourism and hospitality industry. Extant literature on sustainability certification in this industry tends to focus narrowly on motivations and retention problems at the firm level, or else on drivers of or barriers to the adoption of sustainability certification schemes. The links between scheme design characteristics and scheme effectiveness and their implications for recruitment and retention thus have remained relatively unexamined. To address this gap, this study proposes a theoretical framework that highlights how different design features of sustainability certification schemes might inform the recruitment and retention challenges that scheme managers often face.
AB - Drawing on club theory, this study examines the challenges and opportunities facing a sustainability certification program, the Green Key scheme, in terms of its recruitment and retention of members within the Dutch tourism and hospitality industry. Extant literature on sustainability certification in this industry tends to focus narrowly on motivations and retention problems at the firm level, or else on drivers of or barriers to the adoption of sustainability certification schemes. The links between scheme design characteristics and scheme effectiveness and their implications for recruitment and retention thus have remained relatively unexamined. To address this gap, this study proposes a theoretical framework that highlights how different design features of sustainability certification schemes might inform the recruitment and retention challenges that scheme managers often face.
KW - Club theory
KW - Collective action sustainability certification
KW - Hospitality
KW - Scheme design
KW - Tourism
KW - Club theory
KW - Collective action sustainability certification
KW - Hospitality
KW - Scheme design
KW - Tourism
UR - https://sfx-45cbs.hosted.exlibrisgroup.com/45cbs?url_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&ctx_enc=info:ofi/enc:UTF-8&ctx_ver=Z39.88-2004&rfr_id=info:sid/sfxit.com:azlist&sfx.ignore_date_threshold=1&rft.object_id=954925274455&rft.object_portfolio_id=&svc.holdings=yes&svc.fulltext=yes
U2 - 10.1080/09669582.2020.1737092
DO - 10.1080/09669582.2020.1737092
M3 - Journal article
VL - 28
SP - 1332
EP - 1350
JO - Journal of Sustainable Tourism
JF - Journal of Sustainable Tourism
SN - 0966-9582
IS - 9
ER -