A Change for the Better: Realizing Business-IT Alignment Through Organizational Change

Arjan Rozendal, Eric T. K. Lim, Chee-Wee Tan

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    Investments in information technology will only yield dividends whenever technological spending complements corporate objectives, a phenomenon termed as business-IT alignment within extant literature. Synthesizing extant literature on business-IT alignment and organizational change, this paper argues for effective change management as a means for organizations to realize business-IT alignment. Findings from a grounded theory study revealed that having clear assessment criteria, promoting information exchange, getting managers to act as role models, expanding the involvement and participation of employees in decision making as well as drawing on positive collaborative experiences in the past bolster the success of change initiatives for realizing business-IT alignment. Conversely, pursuing partisan interest at the expense of the organization, speaking different professional languages, displaying apprehension and hesitation when interacting with one another as well as holding on to misguided technological expectations hinder change management efforts aimed at realizing business-IT alignment.
    Original languageEnglish
    Title of host publicationECIS 2015 Proceedings
    EditorsJörg Becker, Jan vom Brocke, Marco De Marco
    Number of pages15
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publication date2015
    Article number151
    ISBN (Print)9783000502842
    Publication statusPublished - 2015
    EventThe 23rd European Conference on Information Systems (ECIS) 2015 - Westfälische Wilhelms-Universität Münster, Münster, Germany
    Duration: 26 May 201529 May 2015
    Conference number: 23


    ConferenceThe 23rd European Conference on Information Systems (ECIS) 2015
    LocationWestfälische Wilhelms-Universität Münster
    Internet address
    SeriesProceedings of the European Conference on Information Systems


    • Business-IT alignment
    • Organizational change
    • Change enablers
    • Change inhibitors

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