20122019
If you made any changes in Pure these will be visible here soon.

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2012 2019

  • 18 Journal article

Free No More: Investigating Customer Reactions to Unexpected Free-to-Fee Switches

Cziehso, G. P., Schäfers, T. & Kukar-Kinney, M., Aug 2019, In : Journal of Business Research. 101, p. 229-242 14 p.

Research output: Contribution to journalJournal articleResearchpeer-review

73 Downloads (Pure)

The Effect of Compensation Size on Recovery Satisfaction after Group Service Failures: The Role of Group Versus Individual Service Recovery

Albrecht, A. K., Schäfers, T., Walsh, G. & Beatty, S. E., Feb 2019, In : Journal of Service Research. 22, 1, p. 60-74 15 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File
4 Downloads (Pure)

Access-based Services for the Base of the Pyramid

Schäfers, T., Moser, R. & Narayanamurthy, G., 22 Apr 2018, In : Journal of Service Research. 21, 4, p. 421-437 17 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access
File

From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research

Fritze, M. P., Urmetze, F., Khan, G. F., Sarstedt, M., Neely, A. & Schäfers, T., 2018, In : SMR - Journal of Service Management Research. 2, 3, p. 3-16

Research output: Contribution to journalJournal articleResearchpeer-review

Open Access

Compulsive Buying in Online Daily Deal Settings: An Investigation of Motivations and Contextual Elements

Kukar-Kinney, M., Scheinbaum, A. C. & Schaefers, T., 2016, In : Journal of Business Research. 69, 2, p. 691-699

Research output: Contribution to journalJournal articleResearchpeer-review