Research Output per year
Network
Recent external collaboration on country level. Dive into details by clicking on the dots.
Research Output 2012 2019
- 17 Journal article
The Effect of Compensation Size on Recovery Satisfaction after Group Service Failures: The Role of Group Versus Individual Service Recovery
Albrecht, A. K., Schäfers, T., Walsh, G. & Beatty, S. E. Feb 2019 In : Journal of Service Research. 22, 1, p. 60-74 15 p.Research output: Contribution to journal › Journal article › Research › peer-review
Access-based Services for the Base of the Pyramid
Schäfers, T., Moser, R. & Narayanamurthy, G. 22 Apr 2018 In : Journal of Service Research. 17 p.Research output: Contribution to journal › Journal article › Research › peer-review
Open Access
From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research
Fritze, M. P., Urmetze, F., Khan, G. F., Sarstedt, M., Neely, A. & Schäfers, T. 2018 In : SMR - Journal of Service Management Research. 2, 3, p. 3-16Research output: Contribution to journal › Journal article › Research › peer-review
Open Access
Compulsive Buying in Online Daily Deal Settings: An Investigation of Motivations and Contextual Elements
Kukar-Kinney, M., Scheinbaum, A. C. & Schaefers, T. 2016 In : Journal of Business Research. 69, 2, p. 691-699Research output: Contribution to journal › Journal article › Research › peer-review
Contagious Effects of Customer Misbehavior in Access-based Services
Schaefers, T., Wittkowski, K., Benoit (née Moeller), S. & Ferraro, R. 2016 In : Journal of Service Research. 19, 1, p. 3-21Research output: Contribution to journal › Journal article › Research › peer-review