Research Output per year
Network
Recent external collaboration on country level. Dive into details by clicking on the dots.
Research Output
- 18 Journal article
Free No More: Investigating Customer Reactions to Unexpected Free-to-Fee Switches
Cziehso, G. P., Schäfers, T. & Kukar-Kinney, M., Aug 2019, In : Journal of Business Research. 101, p. 229-242 14 p.Research output: Contribution to journal › Journal article › Research › peer-review
The Effect of Compensation Size on Recovery Satisfaction after Group Service Failures: The Role of Group Versus Individual Service Recovery
Albrecht, A. K., Schäfers, T., Walsh, G. & Beatty, S. E., Feb 2019, In : Journal of Service Research. 22, 1, p. 60-74 15 p.Research output: Contribution to journal › Journal article › Research › peer-review
Open Access
File
Access-based Services for the Base of the Pyramid
Schäfers, T., Moser, R. & Narayanamurthy, G., 22 Apr 2018, In : Journal of Service Research. 21, 4, p. 421-437 17 p.Research output: Contribution to journal › Journal article › Research › peer-review
Open Access
File
From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research
Fritze, M. P., Urmetze, F., Khan, G. F., Sarstedt, M., Neely, A. & Schäfers, T., 2018, In : SMR - Journal of Service Management Research. 2, 3, p. 3-16Research output: Contribution to journal › Journal article › Research › peer-review
Open Access
Compulsive Buying in Online Daily Deal Settings: An Investigation of Motivations and Contextual Elements
Kukar-Kinney, M., Scheinbaum, A. C. & Schaefers, T., Feb 2016, In : Journal of Business Research. 69, 2, p. 691-699Research output: Contribution to journal › Journal article › Research › peer-review